Health Technician (Dietetic)

U.S. Department of Veterans Affairs; Dayton (OH); In loco; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

U.S. Department of Veterans Affairs Dayton VAMC is seeking a Health Technician (Dietetic) in the Nutrition and Food Services (NFS) to provide administrative and customer service support for the hospital food service program.

The role requires knowledge of nutrition, diet orders, and basic computer systems. Shifts vary, with availability for early morning hours, and the incumbent will work in a hospital setting with direct patient interaction.

Competenze

• 1 year of specialized experience in quantity food service operations.
• Education may substitute for the required experience with a bachelor's in nutrition or related field.
• Combination of education and experience is allowed with appropriate coursework.

Mansioni

• Enter and retrieve basic information using a computer.
• Use dietetic software to retrieve diet orders, recipes, and inventory data.
• Provide professional customer service and triage calls from customers and patients.
• Interpret diet activity and orders to ensure appropriate meals for patients.
• Verify physician orders for unusual diets or modified nutrition plans.
• Assist with food selections to ensure suitability of menus for complex diets.
• Answer telephone calls with proper business etiquette.
• Communicate effectively in person and by phone.

Conoscenze

Food service operations

Nutrition knowledge

Customer service

Computer skills

Formazione

Bachelor's degree in Nutrition

Descrizione del lavoro

Summary

The Dayton Veterans Affairs Medical Center (VAMC) is recruiting for a Health Technician (Dietetic) in the Nutrition and Food Services (NFS). The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program.

Summary

The Dayton Veterans Affairs Medical Center (VAMC) is recruiting for a Health Technician (Dietetic) in the Nutrition and Food Services (NFS). The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/19/2026. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one (1) full year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Experience where you applied knowledge of quantity food service operations - proper nutrition - food items and appropriate quantities. Working with clients - patients - and/or - customers to assess their needs - provide information or assistance - resolve their problems - or satisfy their expectations. Use computers - software applications - databases - and automated systems to accomplish work. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a full four (4) year course of study leading to a bachelor's degree - with a major study or at least 24 semester hours in subjects directly related to this position (i.e. nutrition - dietary therapy - food and nutrition science - food service systems management - etc.) This education must have been obtained in an accredited business or technical school - junior college - college or university for which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . post-high school (beyond the second year) Equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience - as listed above. The education portion must include courses directly related to the work of the position (i.e. nutrition - dietary therapy - food and nutrition science - food service systems management - etc.). This education must have been obtained in an accredited college or university. NOTE: Your experience must be documented in your resume and transcripts are required. Physical Requirements: The work requires walking - standing - bending - lifting and carrying of light items - such as food trays - instruction materials - books - and manuals. NCC Associate functions require long periods of sitting and moving about in an office environment - including repetitive motion activities of the hands and fingers for extensive keyboard and computer mouse use - and office tasks such as answering and holding a telephone phone - and writing. The work may require walking indoors - outdoors or to and from other areas of the medical center. It may be necessary to lift and/or push equipment. Incumbent is subject to periods continuous standing - sitting - walking and frequent stooping - reaching - pushing - pulling - and bending. Frequently lifts or moves objects weighing up to 20 pounds. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• Duties include - but are not limited to: Utilizes a computer to enter and retrieve basic information Utilizes dietetic software programs to retrieve diet orders - recipes - and menu and inventory data Prints and assembles packets Properly operates telephone equipment to transfer or place calls on hold Provides professional and courteous customer service Triages telephone calls from customers and/or patients Resolves customer and/or patient complaints Utilizes knowledge of basic and routine modified diets to identify problems in diet order information and take appropriate corrective action Correctly interprets diet activity and patient information - to ensure appropriate food items on meals tray Verifies physician orders for unusual diets - conflicting modifications - tube feeding orders and nutritional supplements Assist with food selections - ensuring appropriateness of menu selections for complex diets Answers the telephone using proper business etiquette Communicates with customers in a pleasant - friendly - personable - and professional manner Communicates effectively via telephone and in-person Work Schedule: Shifts may vary: 5:30 am - 2:00 pm
• 6:30 am - 3:00 pm
• 11:30 am - 8:00 pm
• Days Off Rotate
• Compressed/Flexible: Not Available Virtual: This is not a virtual position
• Position Description/PD#: Health Technician (Dietetic)/PD99796-S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized