Technician

Amtel Repair | Cell Phone Repair at CPR-Phoenix Bell Rd; Phoenix (AZ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Health Benefits

PTO

401k

Pay Advances

Promotion Opportunities

Child Care FSA (DCA) Benefit

Job summary

Amtel Repair is seeking a Cell Phone Repair Technician in Phoenix to diagnose and repair a variety of mobile devices and consumer electronics. The role emphasizes customer service, technical troubleshooting, and a willingness to learn.

We offer an all-in pay with base and bonuses from $16 to $18 per hour, plus health benefits, PTO, 401k, and opportunities for career growth. Evening/weekend availability is required.

Qualifications

• High School diploma or equivalent.
• Face-to-face customer service experience.
• Experience with product service support or troubleshooting electronics.
• Selling accessories, device care along with smart watches, headsets and other like products.
• Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices.
• Strong oral and written communication skills.
• Strong teamwork and collaboration skills.
• Basic knowledge of Microsoft Office or Google equivalent.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Sales experience is a big plus.
• Any wireless device repair certifications are a plus (i.e., Apple Certified Technicians, CTIA WISE Certifications)

Responsibilities

• Engage with and assess customer device needs to deliver outstanding service.
• Resolve customer issues relating to equipment problems by repairing phones, tablets, and other consumer electronics.
• Stay up to speed on newly released and upcoming technology in the industry.

Skills

Face-to-face customer service

Troubleshooting electronics

Customer service experience

Sales experience

Strong communication

Teamwork

Microsoft Office

Flexible hours

Device knowledge

Education

High School diploma or equivalent

Tools

CTIA WISE Certifications

Job description

Cell Phone Repair Technician

AVG ALL IN PAY WITH BASE AND BONUSES $16-$18/HR

CPR Cell Phone Repair by Amtel Repair. Amtel Repair has an incredible working environment, a world-class team that loves solving tough challenges, and a vision to change the world one device at a time. Our technicians are problem solvers who specialize in a wide variety of electronic device repairs, including Cell phones, Tablets, computers, laptops, game consoles and much more.

Amtel Repair is looking for candidates with good people skills, customer service experience, and a knack for technology! Sales experience is a plus. Candidates must be willing to learn electronic repairs.

How We're Different

We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you’ve got the perfect place to grow!

• Bonus Incentives
• Health Benefits
• PTO
• 401k
• Pay Advances
• Promotion Opportunities!
• Child Care FSA (DCA) Benefit

Responsibilities

• Engage with and assess customer device needs to deliver outstanding service.
• Resolve customer issues relating to equipment problems by repairing phones, tablets, and other consumer electronics.
• Stay up to speed on newly released and upcoming technology in the industry.

Qualifications

• High School diploma or equivalent
• Face-to-face customer service experience
• Experience with product service support or troubleshooting electronics
• Selling accessories, device care along with smart watches, headsets and other like products
• Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office or Google equivalent
• Ability to work flexible hours, including evenings, weekends, and holidays
• Sales experience is a big plus
• Any wireless device repair certifications are a plus (i.e., Apple Certified Technicians, CTIA WISE Certifications)