Technician

Amtel Repair | Cell Phone Repair at CPR-Provo; Provo (UT); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Bonus Incentives

Health Benefits

PTO

401k

Pay Advances

Promotion Opportunities!

Child Care FSA (DCA) Benefit

Résumé du poste

Amtel Repair | CPR-Provo is seeking a friendly Cell Phone Repair Technician to diagnose and repair smartphones, tablets, and other electronics while delivering exceptional customer service in a fast-paced shop.

The role demands strong communication, the ability to learn repair techniques, and flexibility to work evenings, weekends, and holidays. Prior sales experience is a plus and benefits include PTO, 401k, and health benefits.

Qualifications

• High School diploma or equivalent.
• Face-to-face customer service experience.
• Experience with product service support or troubleshooting electronics.
• Selling accessories and device care with smart watches and headsets.
• Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronics.
• Strong oral and written communication.
• Strong teamwork and collaboration.
• Basic knowledge of Microsoft Office or Google.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Sales experience is a big plus.
• Any wireless device repair certifications are a plus (e.g., Apple Certified Technicians, CTIA WISE).

Responsabilités

• Engage with and assess customer device needs to deliver outstanding service.
• Resolve customer issues relating to equipment problems by repairing phones, tablets, and other consumer electronics.
• Stay up to speed on newly released and upcoming technology in the industry.

Connaissances

People skills

Customer service

Tech-savvy

Sales experience

Formation

High School diploma or equivalent

Outils

Microsoft Office / Google Workspace

Description du poste

Cell Phone Repair Technician

AVG ALL IN PAY WITH BASE AND BONUSES $15-$17/HR

CPR Cell Phone Repair by Amtel Repair. Amtel Repair has anincredible working environment, a world-class team that loves solving toughchallenges, and a vision to change the world one device at a time. Our techniciansare problem solvers who specialize in a wide variety of electronic devicerepairs, including Cell phones, Tablets, computers, laptops, game consoles andmuch more.

Amtel Repair is looking for candidates with good peopleskills, customer service experience, and a knack for technology! Salesexperience is a plus. Candidates must be willing to learn electronic repairs.

How We're Different

• Bonus Incentives
• Health Benefits
• PTO
• 401k
• Pay Advances
• Promotion Opportunities!
• Child Care FSA (DCA) Benefit

Responsibilities

• Engage with and assess customer device needs to deliveroutstanding service.
• Resolve customer issues relating to equipment problems byrepairing phones, tablets, and other consumer electronics.
• Stay up to speed on newly released and upcoming technologyin the industry.

Qualifications

• High School diploma or equivalent
• Face-to-face customer service experience
• Experience with product service support or troubleshootingelectronics
• Selling accessories, device care along with smart watches, headsets and other like products
• Knowledge of mobile devices, operating systems, laptops,gaming systems, and other electronic devices
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office or Google equivalent
• Ability to work flexible hours, including evenings,weekends, and holidays
• Sales experience is a big plus
• Any wireless device repair certifications are a plus(i.e., Apple Certified Technicians, CTIA WISE Certifications)

INDAR22