CPR Cell Phone Repair Technician

Amtel Wireless; Houma (LA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Bonus Incentives

Health Benefits

PTO

401k

Pay Advances

Promotion Opportunities

Child Care FSA

Job summary

Amtel Wireless is seeking a Cell Phone Repair Technician in Houma, LA. This role emphasizes excellent customer service, device diagnostics, and repair of phones, tablets, laptops, and other electronics.

You’ll learn new technologies and contribute to a fast-paced team environment. The ideal candidate has strong communication, a willingness to learn repairs, and a background in face-to-face customer support.

Qualifications

• High School diploma or equivalent.
• Face-to-face customer service experience.
• Experience with product service support or troubleshooting electronics.
• Selling accessories, device care along with smart watches, headsets and other like products.
• Knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices.
• Strong oral and written communication skills.
• Strong teamwork and collaboration skills.
• Basic knowledge of Microsoft Office or Google equivalent.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Sales experience is a big plus.
• Any wireless device repair certifications are a plus (i.e., Apple Certified Technicians, CTIA WISE Certifications)

Responsibilities

• Engage with and assess customer device needs to deliver outstanding service.
• Resolve customer issues relating to equipment problems by repairing phones, tablets, and other consumer electronics.
• Stay up to speed on newly released and upcoming technology in the industry.

Skills

People skills

Customer service experience

Technology aptitude

Sales experience

Education

High School diploma or equivalent

Job description

Cell Phone Repair Technician

AVG ALL IN PAY WITH BASE AND BONUSES $15-$17/HR

CPR Cell Phone Repair by Amtel Repair. Amtel Repair has anincredible working environment, a world-class team that loves solving toughchallenges, and a vision to change the world one device at a time. Our techniciansare problem solvers who specialize in a wide variety of electronic devicerepairs, including Cell phones, Tablets, computers, laptops, game consoles andmuch more.

Amtel Repair is looking for candidates with good peopleskills, customer service experience, and a knack for technology! Salesexperience is a plus. Candidates must be willing to learn electronic repairs.

How We're Different

We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you’ve got the perfect place to grow!

• Bonus Incentives
• Health Benefits
• PTO
• 401k
• Pay Advances
• Promotion Opportunities!
• Child Care FSA (DCA) Benefit

Responsibilities

• Engage with and assess customer device needs to deliveroutstanding service.
• Resolve customer issues relating to equipment problems byrepairing phones, tablets, and other consumer electronics.
• Stay up to speed on newly released and upcoming technologyin the industry.

Qualifications

• High School diploma or equivalent
• Face-to-face customer service experience
• Experience with product service support or troubleshootingelectronics
• Selling accessories, device care along with smart watches, headsets and other like products
• Knowledge of mobile devices, operating systems, laptops,gaming systems, and other electronic devices
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Basic knowledge of Microsoft Office or Google equivalent
• Ability to work flexible hours, including evenings,weekends, and holidays
• Sales experience is a big plus
• Any wireless device repair certifications are a plus(i.e., Apple Certified Technicians, CTIA WISE Certifications)