Technical X-Ray Solutions Sales Associate

Oxford Instruments plc; Scotts Valley (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

Oxford Instruments plc in Scotts Valley, CA is seeking a Technical Sales Associate to support customers and assist with quotations, proposals, and commercial documentation. You will help manage inside sales tasks, enter orders, track opportunities, and maintain CRM/ERP records while learning X-ray technology.

The role emphasizes developing knowledge of X-ray products, collaborating with engineering and product teams, and progressing toward greater ownership of opportunities in a dynamic

Qualifications

• Bachelor's degree or equivalent professional experience.
• 1-3 years of experience in sales support, customer service, or a related business environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and organizational skills.

Responsibilities

• Serve as a primary point of contact for customer inquiries, providing timely and professional support.
• Assist with preparing quotations, proposals, and commercial documentation.
• Support inside sales activities including quote generation, order entry, order acknowledgments, and customer follow‑up.
• Maintain accurate customer, opportunity, and sales activity records within CRM and ERP systems.
• Coordinate with production, logistics, and finance teams to ensure accurate order fulfilment and delivery schedules.
• Track customer opportunities and support sales pipeline management activities.
• Ensure sales documentation and records are complete, accurate, and up to date.
• Develop knowledge of X-ray products, applications, and target markets.
• Collaborate with engineering and product management teams to understand product capabilities and customer requirements.

Skills

Strong communication

Multi-tasking

Analytical skills

MS Office proficiency

Customer focus

Education

Bachelor's degree or equivalent professional experience

Tools

CRM software

ERP software

Job description

Oxford Instruments plc in Scotts Valley, CA is seeking a Technical Sales Associate to support customers and assist with quotations, proposals, and commercial documentation. You will help manage inside sales tasks, enter orders, track opportunities, and maintain CRM/ERP records while learning X-ray technology.

The role emphasizes developing knowledge of X-ray products, collaborating with engineering and product teams, and progressing toward greater ownership of opportunities in a dynamic