Technical Sales Associate

Oxford Instruments GmbH; Scotts Valley (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

Oxford Instruments GmbH in Scotts Valley, CA is seeking a Technical Sales Associate to support customers and drive the sales process from quotation to delivery. You will gain hands-on experience with X-ray technology, collaborate with engineering and product teams, and progressively take ownership of opportunities.

Ideal candidates have 1–3 years in sales support or related roles, strong communication, and proficiency in Microsoft Office.

Qualifications

• Bachelor's degree or equivalent professional experience required.
• 1–3 years in sales support, customer service, or related environment preferred.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Ability to manage multiple priorities in a fast-paced setting.
• Strong analytical and organizational abilities.

Responsibilities

• Sales & Customer Support: be primary contact for inquiries; assist with quotations, proposals, and documentation; support inside sales activities and CRM/ERP records.
• Order & Process Management: coordinate with production, logistics and finance for accurate order fulfilment and delivery; maintain records.
• Technical & Commercial Development: learn X-ray products; collaborate with engineering/product teams; identify opportunities; participate in customer meetings and sales activities.

Skills

Communication

Multitasking

Analytical thinking

Organizational skills

Professionalism

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM systems

ERP software

Job description

Search by Keyword

Search by Location

Show More Options

Loading...

Location

All

Country/Region

All

Job Function

All

Language

All

Business Unit

All

Clear

Select How Often (in Days) To Receive An Alert

Technical Sales Associate

Date: Sep 3, 2026

Location:

Scotts Valley, CA, US

Job Function: Technical

Business Unit: X-Ray Technology

Reports To: Sales & Product Manager

Launch Your Career in Technical Sales!

Are you a proactive, customer-focused professional looking to build a career that combines technology, sales, and problem-solving? Our X-Ray Technology team is seeking a Technical Sales Associate who is eager to learn, develop technical expertise, and grow into increasingly independent customer-facing responsibilities.

This role is an excellent opportunity for someone who enjoys working with customers, learning technical products, and collaborating across teams to drive business success. You'll gain hands‑on experience supporting the complete sales process while developing the skills needed for future account management and sales leadership opportunities.

Why Join Us?

At X-Ray Technology, you'll be part of a collaborative team that values innovation, customer success, and professional growth. We invest in developing our employees and provide opportunities to expand both technical and commercial skills while contributing to meaningful business results.

If you're ready to build a career at the intersection of technology and customer engagement, we'd love to hear from you.

What You'll Do

As a Technical Sales Associate, you will play a key role in supporting customers and ensuring the smooth execution of sales activities. Your responsibilities will include:

Sales & Customer Support

• Serve as a primary point of contact for customer inquiries, providing timely and professional support.
• Assist with preparing quotations, proposals, and commercial documentation.
• Support inside sales activities including quote generation, order entry, order acknowledgments, and customer follow-up.
• Maintain accurate customer, opportunity, and sales activity records within CRM and ERP systems.

Order & Process Management

• Coordinate with production, logistics, and finance teams to ensure accurate order fulfilment and delivery schedules.
• Track customer opportunities and support sales pipeline management activities.
• Ensure sales documentation and records are complete, accurate, and up to date.

Technical & Commercial Development

• Develop knowledge of X-ray products, applications, and target markets.
• Collaborate with engineering and product management teams to understand product capabilities and customer requirements.
• Assist in identifying opportunities within existing customer accounts.
• Participate in customer meetings, technical discussions, and sales activities while progressively taking ownership of opportunities.

What You'll Gain

This position is designed as a career development role that offers exposure to:

• Technical product and application knowledge
• Customer relationship management
• Commercial and business acumen
• Sales process management
• Opportunity qualification and pipeline development
• Cross-functional collaboration with engineering, operations, finance, and customer service
• Future territory and account management opportunities

What We're Looking For

Required Qualifications

• Bachelor's degree or equivalent professional experience.
• 1-3 years of experience in sales support, customer service, technical sales, or a related business environment preferred.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and organizational skills.

Preferred Qualifications

• Experience using CRM systems and ERP/business management software.
• Exposure to technical products, manufacturing environments, or industrial technologies.
• Experience working with data, metrics, and reporting to support business decisions.

The Ideal Candidate

You Are Someone Who

• Has a passion for learning technical products and solutions.
• Builds positive relationships with customers and colleagues.
• Takes initiative and looks for opportunities to improve processes.
• Uses analytical thinking to solve problems and support customer needs.
• Is highly organized and detail-oriented.
• Demonstrates professionalism, accountability, and integrity.
• Enjoys collaborating across departments to achieve shared goals.
• Thrives in a dynamic environment and embraces new challenges.

Physical Requirements

• Primarily office-based work using standard office equipment and computer systems.
• Ability to sit, stand, and work at a computer for extended periods.
• Occasionally lift or carry materials up to 25 pounds.
• Ability to travel occasionally for customer visits, trade shows, training, and company meetings.

Compensation: In accordance with California law, the expected salary for this full-time, benefited position is between $65,000 - $75,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law.

Nearest Major Market: Santa Cruz

Nearest Secondary Market: San Francisco