Technical Writer (TS/SCI) — Confluence & Jira Expert

TalentOps; Maryland; Presencial; USD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retirement planning

Health, dental & vision insurance

Paid time off

Professional growth opportunities

Collaborative culture

Leadership transparency

Descripción de la vacante

TalentOps is seeking an experienced Technical Writer to develop, organize, and maintain clear technical documentation for complex software applications, systems, and operational processes. The role emphasizes creating how-to guides, SOPs, and knowledge bases using Confluence and Jira.

The ideal candidate will have strong writing, editing, and organizational skills, with the ability to translate technical information for both technical and non-technical audiences.

Formación

• Experience developing technical documentation, how-to guides, and SOPs.
• Strong proficiency with Atlassian Confluence.
• Familiarity with Atlassian Jira for task tracking and collaboration.
• Ability to translate technical information into clear, actionable documentation.
• Strong technical writing, editing, proofreading, and organizational skills.
• Ability to manage multiple documentation projects with accuracy and consistency.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to work independently and with teams.

Responsabilidades

• Develop, write, edit, and maintain technical documentation, including user guides, how-to instructions, SOPs, process documentation, and reference materials.
• Create clear, structured documentation that supports software applications, systems, and operational workflows.
• Utilize Confluence to develop, organize, publish, and maintain technical documentation and knowledge bases.
• Collaborate with software engineers, system administrators, developers, and other technical stakeholders to gather and validate information.
• Review existing documentation to identify gaps, inconsistencies, and opportunities for improvement.
• Translate complex technical concepts into clear, concise, and user-friendly content for technical and non-technical audiences.
• Maintain documentation accuracy as systems, processes, and requirements evolve.
• Utilize Jira to track documentation tasks, updates, and project requirements.
• Develop standardized documentation templates and support consistency across technical materials.
• Participate in technical reviews and team meetings to ensure documentation aligns with project objectives.

Conocimientos

Technical writing

Confluence

Jira

Documentation

Editing

Communication

Attention to detail

Educación

High School Diploma

Bachelor's Degree

Herramientas

Confluence

Jira

Descripción del empleo

TalentOps is seeking an experienced Technical Writer to develop, organize, and maintain clear technical documentation for complex software applications, systems, and operational processes. The role emphasizes creating how-to guides, SOPs, and knowledge bases using Confluence and Jira.

The ideal candidate will have strong writing, editing, and organizational skills, with the ability to translate technical information for both technical and non-technical audiences.