Senior Technical Writer: AI, Cyber Ops & Confluence Expert

accenturefederalservices; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Accenture Federal Services seeks a skilled technical writer to create and maintain documentation for complex technology programs, combining hands-on Confluence administration with Jira workflow support.

You will produce user guides, manuals, training materials, and governance content; collaborate with engineers and cybersecurity specialists; ensure clear, accessible documentation for technical and non-technical audiences.

Qualifications

• 5+ years of technical writing in IT, software, cybersecurity, or enterprise programs.
• Advanced Confluence administration and Jira workflow experience.
• Strong writing and editing skills; able to simplify complex topics.

Responsibilities

• Write, edit, and maintain user guides, manuals, and knowledge articles.
• Administer Confluence spaces, templates, and metadata.
• Track work in Jira and support Agile workflows.
• Collaborate with engineers and cybersecurity experts to verify content.
• Develop reusable content frameworks and governance.

Skills

Technical writing

Confluence admin

Jira workflow

Clear communication

Documentation governance

Tools

Confluence

Jira

Git

Job description

Accenture Federal Services seeks a skilled technical writer to create and maintain documentation for complex technology programs, combining hands-on Confluence administration with Jira workflow support.

You will produce user guides, manuals, training materials, and governance content; collaborate with engineers and cybersecurity specialists; ensure clear, accessible documentation for technical and non-technical audiences.