Technical Writer

TalentOps; Maryland; Presencial; USD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retirement planning

Health, dental & vision insurance

Paid time off

Professional growth opportunities

Collaborative culture

Leadership transparency

Descripción de la vacante

TalentOps is seeking an experienced Technical Writer to develop, organize, and maintain clear technical documentation for complex software applications, systems, and operational processes. The role emphasizes creating how-to guides, SOPs, and knowledge bases using Confluence and Jira.

The ideal candidate will have strong writing, editing, and organizational skills, with the ability to translate technical information for both technical and non-technical audiences.

Formación

• Experience developing technical documentation, how-to guides, and SOPs.
• Strong proficiency with Atlassian Confluence.
• Familiarity with Atlassian Jira for task tracking and collaboration.
• Ability to translate technical information into clear, actionable documentation.
• Strong technical writing, editing, proofreading, and organizational skills.
• Ability to manage multiple documentation projects with accuracy and consistency.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to work independently and with teams.

Responsabilidades

• Develop, write, edit, and maintain technical documentation, including user guides, how-to instructions, SOPs, process documentation, and reference materials.
• Create clear, structured documentation that supports software applications, systems, and operational workflows.
• Utilize Confluence to develop, organize, publish, and maintain technical documentation and knowledge bases.
• Collaborate with software engineers, system administrators, developers, and other technical stakeholders to gather and validate information.
• Review existing documentation to identify gaps, inconsistencies, and opportunities for improvement.
• Translate complex technical concepts into clear, concise, and user-friendly content for technical and non-technical audiences.
• Maintain documentation accuracy as systems, processes, and requirements evolve.
• Utilize Jira to track documentation tasks, updates, and project requirements.
• Develop standardized documentation templates and support consistency across technical materials.
• Participate in technical reviews and team meetings to ensure documentation aligns with project objectives.

Conocimientos

Technical writing

Confluence

Jira

Documentation

Editing

Communication

Attention to detail

Educación

High School Diploma

Bachelor's Degree

Herramientas

Confluence

Jira

Descripción del empleo

Full-Time | On-Site | TS/SCI with Full-Scope Polygraph Required

Position Overview

We are seeking an experienced Technical Writer to develop, organize, and maintain clear, accurate, and comprehensive technical documentation supporting complex software applications, systems, and operational processes.

The ideal candidate will have strong experience creating how-to guides, Standard Operating Procedures (SOPs), and technical documentation, along with advanced proficiency in Confluence and familiarity with Jira.

This position requires excellent written communication skills, attention to detail, and the ability to collaborate with technical teams to translate complex information into easy-to-understand documentation.

Key Responsibilities

Develop, write, edit, and maintain technical documentation, including user guides, how-to instructions, SOPs, process documentation, and reference materials.

Create clear, structured documentation that supports software applications, systems, and operational workflows.

Utilize Confluence to develop, organize, publish, and maintain technical documentation and knowledge bases.

Collaborate with software engineers, system administrators, developers, and other technical stakeholders to gather and validate information.

Review existing documentation to identify gaps, inconsistencies, and opportunities for improvement.

Translate complex technical concepts into clear, concise, and user-friendly content for technical and non-technical audiences.

Maintain documentation accuracy as systems, processes, and requirements evolve.

Utilize Jira to track documentation tasks, updates, and project requirements.

Develop standardized documentation templates and support consistency across technical materials.

Participate in technical reviews and team meetings to ensure documentation aligns with project objectives.

Required Qualifications

Education and Experience:

Candidates must meet one of the following requirements:

High School Diploma and at least 10 years of relevant experience, OR

Bachelor's Degree and at least 6 years of relevant experience.

Required Skills:

Demonstrated experience developing technical documentation, how-to guides, and Standard Operating Procedures (SOPs).

Strong proficiency with Atlassian Confluence, including creating, organizing, editing, and maintaining documentation.

Familiarity with Atlassian Jira for task tracking and collaboration.

Ability to gather technical information from subject matter experts and translate it into clear, actionable documentation.

Strong technical writing, editing, proofreading, and organizational skills.

Ability to manage multiple documentation projects while maintaining accuracy and consistency.

Excellent verbal and written communication skills.

Strong attention to detail and the ability to work both independently and collaboratively.

Preferred Qualifications

Experience documenting enterprise software applications, IT infrastructure, or complex technical systems.

Experience supporting software development or systems engineering teams.

Familiarity with Agile development methodologies.

Experience creating process flows, diagrams, troubleshooting guides, and knowledge management resources.

Familiarity with documentation standards, version control, and content management best practices.

Experience supporting government or defense-related technical programs.

Why Join This Opportunity?

This is an excellent opportunity for an experienced Technical Writer who enjoys making complex technical information accessible and useful. You'll collaborate with technical professionals, contribute to well-organized knowledge resources, and play an important role in supporting efficient system operations and documentation practices.

• Retirement Planning
  Employer contribution of 6% of salary toward a 401(k) plan with immediate vesting and no employee match required.
• Health, Dental, & Vision Insurance
  Comprehensive medical coverage with employer-paid premiums for employees and eligible dependents.
  Dental and vision coverage may apply to dependent children only, depending on plan selection.
• Paid Time Off
  Employees receive 4 weeks (20 days) of paid time off annually in addition to 11 federal holidays.
• Professional Growth & Compensation
  Opportunities for career advancement, professional development, and competitive compensation designed to support long-term growth.
• Collaborative Culture
  Team-oriented environment that values collaboration, communication, and maintaining a positive workplace culture.
• Transparency & Leadership Support
  Commitment to open communication, honesty, and transparency across all levels of the organization.

About Our Client

Our client is a mission centric, people first company built on the belief that their people make the mission possible. They foster a culture rooted in trust, balance, and well being, where talented professionals are empowered to do meaningful work. Through flexibility, transparency, and strong support, we enable our team to thrive—fueling curiosity, creativity, and innovative solutions that truly serve their clients.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.