Technical Writer: Confluence, Jira, Cyber Defense (TS/SCI)

Accenture PLC; Oregon; Hybrid; USD 89,000 - 170,000; Full time

Job summary

Accenture Federal Services seeks an experienced Technical Writer to support documentation across complex federal programs, with a focus on cybersecurity, AI, DCO, and SOC workflows. Proficiency in Confluence and Jira is essential for governance, knowledge management, and Agile project support.

You will gather information from engineers, cybersecurity personnel, and product teams, translating technical concepts for diverse audiences while ensuring proper documentation lifecycle, audits, and

Qualifications

• 5+ years of technical writing for IT/software/engineering/cybersecurity programs.
• Expert Confluence administration, templates, macros, and knowledge management.
• Advanced Jira usage for workflow management.
• Ability to turn complex technical info into clear docs.
• Strong SDLC, Agile knowledge.
• Familiar with AI concepts and AI-enabled tools.
• Knowledge of DCO, cybersecurity, SOC, and incident response.
• Excellent writing, editing, and organizational skills.
• Security+ certification (active).
• TS/SCI security clearance.

Responsibilities

• Create, edit, review, and maintain technical documentation.
• Design, administer, and optimize Confluence spaces, templates, metadata, and macros.
• Use Jira to manage documentation backlogs and track deliverables.
• Gather requirements from SMEs, engineers, cybersecurity personnel, product teams, and stakeholders.
• Develop reusable documentation frameworks and content libraries.
• Translate complex technical concepts for technical and non-technical audiences.
• Maintain governance, version control, and content lifecycle processes.
• Support audits, compliance, and process improvements.
• Document AI systems, workflows, governance processes, and use cases.
• Develop documentation for DCO, SOC activities, incident response, and vulnerability management.
• Create cybersecurity playbooks and operational documentation.

Skills

Technical writing

Agile methodologies

AI concepts

Cybersecurity knowledge

Security+ certification

Tools

Confluence

Jira

Job description

Accenture Federal Services seeks an experienced Technical Writer to support documentation across complex federal programs, with a focus on cybersecurity, AI, DCO, and SOC workflows. Proficiency in Confluence and Jira is essential for governance, knowledge management, and Agile project support.

You will gather information from engineers, cybersecurity personnel, and product teams, translating technical concepts for diverse audiences while ensuring proper documentation lifecycle, audits, and