Technical Writer: System Operations Procedures (Hybrid)

Eversource Energy; Berlin (CT); Hybrid; USD 120,000 - 133,000; Full time

Job summary

Eversource Energy in Connecticut is seeking a skilled professional to create, maintain, and publish distribution System Operations procedures for the company. Selected candidates may be asked to submit a writing sample.

The role involves updating procedures to align with current configurations and complying with NERC/ISO-NE requirements. You will coordinate with internal teams, ISO-NE, and member utilities, and support audits and incident analyses as needed.

Qualifications

• Bachelor's degree in Electrical Engineering Technology or related discipline, or equivalent education/experience.
• Five to eight years of electric power distribution, transmission, or generation experience preferred.
• Two years of System Operator experience preferred.
• Two years of procedure writing experience preferred.
• Valid motor vehicle operator's license.

Responsibilities

• Develop, revise, and publish detailed distribution system operation procedures for CT and WMA.
• Maintain and update System Operations procedures to reflect current configurations.
• Incorporate regulatory changes into procedures per NERC/ISO-NE.
• Coordinate with departments, ISO-NE, utilities, and member organizations for information.
• Conduct periodic reviews for accuracy and compliance.
• Represent Procedures in meetings, committees, and industry forums.
• Support incident analyses and event reviews for Operations management.
• Provide documents and evidence to support audits.

Skills

Electric distribution ops

Regulatory compliance

Document management

Communication skills

Analytical thinking

Schematic reading

Stakeholder collaboration

MS Office / databases

Education

Bachelor's Degree in Electrical Engineering Technology or related discipline

Job description

Eversource Energy in Connecticut is seeking a skilled professional to create, maintain, and publish distribution System Operations procedures for the company. Selected candidates may be asked to submit a writing sample.

The role involves updating procedures to align with current configurations and complying with NERC/ISO-NE requirements. You will coordinate with internal teams, ISO-NE, and member utilities, and support audits and incident analyses as needed.