Technical Writer: Pharmacy Automation Documentation Expert

Becton, Dickinson and Company; Durham (NC); On-site; USD 96,000 - 153,000; Full time

Job summary

Becton, Dickinson and Company (BD) is seeking a Technical Writer to join its global documentation team for Pharmacy Automation, in Durham, NC. You will develop hardware and software user guides, installation guides, service manuals, and release notes, collaborating with engineers, QA, and regulatory teams to ensure compliant, reader-friendly content.

The role requires 3+ years writing technical docs in regulated environments, a bachelor's in a liberal arts field, and familiarity with CAD/XML CMS

Qualifications

• Bachelor's degree in English, Journalism, or related liberal arts field.
• 3+ years writing and editing hardware/software user guides and technical docs.
• Experience in regulated industries with regulatory compliance.

Responsibilities

• Develop product documentation for BD hardware and software products.
• Review data and drawings to create customer-facing and internal docs.
• Ensure accuracy, clarity, and consistency of documents.
• Create illustrations, flow charts, and diagrams for docs.
• Collaborate with SMEs to determine content level and use of IFUs.
• Adhere to templates and prepare docs for release.

Skills

Electro-mechanical concepts

Software usage

AI tools experience

Strong technical aptitude

Education

Bachelor's degree in English, Journalism, Communications, or other liberal arts degree

Tools

SolidWorks Composer

XML CMSs

Content delivery portals

Job description

Becton, Dickinson and Company (BD) is seeking a Technical Writer to join its global documentation team for Pharmacy Automation, in Durham, NC. You will develop hardware and software user guides, installation guides, service manuals, and release notes, collaborating with engineers, QA, and regulatory teams to ensure compliant, reader-friendly content.

The role requires 3+ years writing technical docs in regulated environments, a bachelor's in a liberal arts field, and familiarity with CAD/XML CMS