MedTech Technical Writer: Product Docs & Compliance

Becton Dickinson NA; Durham (NC); On-site; USD 96,000 - 153,000; Full time

Job summary

BD is seeking a Technical Writer to join its global technical documentation team within the Pharmacy Automation business. You will develop customer-facing and internal product documentation, including user guides, installation guides, release notes, and service manuals, ensuring accuracy and compliance with BD style and regulatory requirements.

The role requires collaboration with quality, regulatory, marketing, and engineering teams to determine content, with prior experience in regulated

Qualifications

• Bachelor's degree in English, Journalism, Communications, or other liberal arts degree.
• Three or more years writing and editing hardware/software user guides (print and online) and other technical product documentation.
• Experience working in a regulated industry, such as pharmaceuticals or medical devices, with a background in supporting compliance with regulatory requirements.
• Ability to effectively manage and deliver prioritized tasks.
• Ability to demonstrate a high level of initiative to gather information for developing documentation.
• Ability to work independently with minimal supervision.
• Effective at thinking independently and solving problems with product core team members.

Responsibilities

• Develop product documentation for suites of BD products, including hardware and software user guides, installation guides, communication/service bulletins, service manuals, and release notes.
• Review product data, requirements, specifications, drawings, part lists, and prototypes to develop customer-facing and internal-facing product documentation.
• Ensure accuracy, clarity, appropriateness, and consistency of documents.
• Build illustrations, flow charts, diagrams, line art, in addition to product photos for both quality and technical documentation.
• Collaborate with quality, regulatory, marketing managers, engineers, and other subject matter experts to determine type of content and level of detail to be used in product documentation especially instructions for use (IFUs) and to suggest changes to enhance a document's readability, clarity, conciseness, and style.
• Adhere to established templates and guidelines for developing product documentation.
• Follow the product documentation review process and prepare documents for final production and release.

Skills

Technical writing

Project management

Spatial reasoning

AI tools

Education

Bachelor's degree in English

Tools

SolidWorks Composer

XML CMS

Content portals

Job description

BD is seeking a Technical Writer to join its global technical documentation team within the Pharmacy Automation business. You will develop customer-facing and internal product documentation, including user guides, installation guides, release notes, and service manuals, ensuring accuracy and compliance with BD style and regulatory requirements.

The role requires collaboration with quality, regulatory, marketing, and engineering teams to determine content, with prior experience in regulated