Technical Training Supervisor: Hands-On Leader, 40% Travel

MULTIVAC USA; Kansas City (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

MULTIVAC USA seeks a Technical Training Supervisor to lead a team of trainers and act as a hands-on trainer for associates and customers. You will set goals, certify staff, and handle admin duties while developing and delivering technical courses across installations, programming, troubleshooting, safety, and maintenance.

The role requires travel up to 40% (some international), flexible scheduling including weekends, and collaboration with the Training Manager to meet objectives.

Qualifications

• Associate's degree in technical discipline or adult learning theory; five years' hands-on training development/ delivery experience.
• Strong ability to supervise, coach and evaluate training staff and performance.
• Experience using varied media to deliver technical content (in-plant, in-house, virtual).

Responsibilities

• Supervise a training team, set goals, coach, review performance and approve timesheets.
• Certify trainers for course delivery.
• Develop and conduct internal/external technical training for associates and customers across media channels.
• Schedule and deliver trainings for newly hired Field Service Technicians; monitor trainee progress.
• Develop tests to measure learning progress and training effectiveness.
• Draft course schedules and manage registrations for Kansas City classes.
• Provide back-up support for trainings at the Kansas City facility.
• Upgrade courses and create new programs to meet industry standards.
• Collaborate with Training Manager to meet seat fill, availability and revenue goals.
• Ensure proper use of the LMS and any future LMS programs.
• Perform non-routine Training Department tasks as assigned.

Skills

Team leadership

Training delivery

Instructional design

Communication

Education

Associate's degree in technical discipline or adult learning theory

Tools

LMS: SuccessFactors

Job description

MULTIVAC USA seeks a Technical Training Supervisor to lead a team of trainers and act as a hands-on trainer for associates and customers. You will set goals, certify staff, and handle admin duties while developing and delivering technical courses across installations, programming, troubleshooting, safety, and maintenance.

The role requires travel up to 40% (some international), flexible scheduling including weekends, and collaboration with the Training Manager to meet objectives.