Technical Training Lead & Curriculum Architect

Socket.dev

Des Moines (IA)

On-site

USD 60,000 - 95,000

Full time

14 days+

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Job summary

LightEdge Solutions seeks an experienced Training Specialist to design and deliver technical training programs for new hires and existing staff. You will develop documentation, curricula, and knowledge resources used by Operations Teams, and tailor learning paths to close skill gaps across the organization.

You will conduct workshops, track progress, and gather feedback to continuously improve the learning process, leveraging trouble ticketing and knowledge management platforms as part of the

Qualifications

Strong presentation and facilitation skills.
Ability to translate complex technical topics for varied audiences.
Experience developing training materials and curricula.

Responsibilities

Prepare and conduct technical training programs for new hires and staff.
Create and maintain documentation and curricula used by Operations Teams.
Identify training needs through gap analysis and feedback.
Track training tasks and goals in applicable platforms.
Present workshops and refresher courses to employees.

Skills

Presentation Experience

Clear communication

Explain technical Concepts

Documentation Creation

Technical training delivery

Trouble ticketing platforms

Knowledge management platforms

Technical support history

Training certification (CTA)

Education

Professional training certification (e.g., CTA)

Tools

Trouble ticketing platforms

Knowledge management platforms

Job description

You will conduct workshops, track progress, and gather feedback to continuously improve the learning process, leveraging trouble ticketing and knowledge management platforms as part of the

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