Technical Training Architect for Service Excellence

Quality Vision International; City of Rochester (NY); On-site; USD 62,300 - 75,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

PTO & Holidays

Tuition reimbursement

401(k) match

Bonuses

Job summary

Quality Vision International in Rochester, NY is hiring a Technical Training Specialist to design and deliver service training for technicians and customers.

You will organize curricula, create assessments, and coordinate content delivery while ensuring up-to-date training materials and certifications. Travel may be required to support on-site training at customer sites and partner locations.

Qualifications

• Experience delivering technical training, mentoring, or developing instructional materials.
• Ability to explain complex technical concepts to varied audiences.
• Strong written and verbal communication and presentation skills.
• Excellent organizational and project management abilities.

Responsibilities

• Create service curriculum and standard training offerings for products.
• Develop module-based training for products and technologies.
• Organize content and coordinate subject matter experts for classes.
• Administer classes with hands-on and textbook activities.
• Provide certification and historical training records.

Skills

Training delivery

Curriculum development

Communication

Presentation skills

Organizational skills

Education

Associate's degree in Engineering Technology or related

Bachelor's degree in Engineering or related (preferred)

Tools

MS Office

LMS experience

Job description

Quality Vision International in Rochester, NY is hiring a Technical Training Specialist to design and deliver service training for technicians and customers.

You will organize curricula, create assessments, and coordinate content delivery while ensuring up-to-date training materials and certifications. Travel may be required to support on-site training at customer sites and partner locations.