Technical Trainer I - Hybrid Healthcare Tech Training

Partner's Healthcare; Somerville (MA); Hybrid; USD 64,000 - 93,000; Full time

Job summary

Mass General Brigham is seeking an instructional trainer to deliver and maintain digital and technical training programs for new-hire staff. You will design curricula, create lesson plans, and assess training effectiveness across multiple sites.

You will collaborate with departments to identify training needs, deliver content to healthcare employees at various levels, and coach users to achieve proficiency.

Qualifications

• Bachelor's degree in Adult & Continuing Education or Computer Science preferred.
• Equivalent experience may be accepted in lieu of a degree
• 2+ years of experience in adult education and/or curriculum design required

Responsibilities

• Delivers instruction in the use of software and other technologies.
• Prepares lesson plans, including methods, materials, and documentation to be presented in class.
• Assesses the users' training needs and proposes solutions for a diverse training population.
• Design and administer user proficiency assessments.
• Provide coaching to individual users as assigned.
• Maintain knowledge and proficiency through relevant educational forums.
• Participate in the design, development, implementation, and evaluation of training programs.
• Provide input into the development of training curriculum.

Skills

Adult education

Curriculum design

Presentation skills

Facilitation

Interpersonal communication

Education

Bachelor's Degree in Adult & Continuing Education or Computer Science

Tools

Microsoft Office 365

Job description

Mass General Brigham is seeking an instructional trainer to deliver and maintain digital and technical training programs for new-hire staff. You will design curricula, create lesson plans, and assess training effectiveness across multiple sites.

You will collaborate with departments to identify training needs, deliver content to healthcare employees at various levels, and coach users to achieve proficiency.