Healthcare Digital Training Specialist (Hybrid)

Mass General Brigham (Enterprise Services); Somerville (MA); Hybrid; USD 64,000 - 93,000; Full time

Job summary

Mass General Brigham is seeking an instructional designer/trainer to deliver and maintain digital and instructor-led training programs for new hire staff across healthcare departments. You will identify training needs, develop materials, and deliver trainings at multiple sites.

Responsibilities include creating lesson plans, assessing learner needs, administering proficiency tests, coaching users, and contributing to curriculum development.

Qualifications

• Bachelor's degree preferred or equivalent experience accepted.
• 2+ years of experience in adult education and/or curriculum design.
• Ability to learn new application software and systems.
• Strong organization, planning, presentation, and facilitation skills.
• Strong interpersonal skills to communicate with technical and non-technical staff.
• Knowledge of Microsoft Office 365 and other office productivity solutions.

Responsibilities

• Delivers instruction in the use of software and other technologies.
• Prepares lesson plans, including methods, materials, and documentation to be presented in class.
• Assesses the users' training needs and proposes solutions for a diverse training population.
• Design and administer user proficiency assessments.
• Provide coaching to individual users as assigned.
• Maintain knowledge and proficiency through relevant educational forums.
• Participate in the design, development, implementation, and evaluation of training programs.
• Provide input into the development of training curriculum.

Skills

Facilitation

Interpersonal communication

Organizational skills

Learning adaptability

Office 365 knowledge

Education

Bachelor's Degree in Adult & Continuing Education or Computer Science preferred

Tools

Microsoft Office 365

Job description

Mass General Brigham is seeking an instructional designer/trainer to deliver and maintain digital and instructor-led training programs for new hire staff across healthcare departments. You will identify training needs, develop materials, and deliver trainings at multiple sites.

Responsibilities include creating lesson plans, assessing learner needs, administering proficiency tests, coaching users, and contributing to curriculum development.