Technical Trainer: Floor Certification & Learning Innovator

Westrock Company, Inc.; Harvard (MA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Comprehensive training opportunities

Competitive wage

Global packaging company with emphasis

Job summary

WestRock Company, Inc. in Devens, MA is seeking a Technical Trainer to support on-the-floor training, certify operators, and coordinate with Operations Learning & Development to ensure certification standards are met.

This role trains across shifts, partners with site leadership for onboarding, tracks training progress using the LMS, and helps create SOPs and learning aids while fostering a safety-minded culture.

Qualifications

• 1-3 years’ experience conducting/ leading training in a manufacturing environment preferred.
• 2-4 years’ experience in a manufacturing environment preferred.
• Knowledge of Learning Management Systems preferred.
• Microsoft Office Experience Preferred - Word, Excel, Outlook, PowerPoint, Forms.

Responsibilities

• Completes daily technical training on the floor to assist with the Certification of team members in their roles.
• Partners with the site leadership team to support New Hire Orientation/ On Boarding Training.
• Owns tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools.
• Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training).
• Develops, builds, and maintains relationships with trainees & leaders in their role.
• Participates in new teammate hiring process - assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions).
• Conducts training on all shifts.
• Influences others to be safety-minded.
• Team members will be certified through a Train the Trainer process, support managing day-to-day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.
• Additional duties as assigned.

Skills

Growth & results oriented

Innovation

Interpersonal skills

Accountability

Influence

Decision making

Communication

Quality

Tools

Learning Management System (LMS)

Microsoft Office

Job description

WestRock Company, Inc. in Devens, MA is seeking a Technical Trainer to support on-the-floor training, certify operators, and coordinate with Operations Learning & Development to ensure certification standards are met.

This role trains across shifts, partners with site leadership for onboarding, tracks training progress using the LMS, and helps create SOPs and learning aids while fostering a safety-minded culture.