Technical Trainer

Pho Prime, LLC; Rialto (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

8 Paid Holidays

1 Paid Wellness Day

Employee Referral Bonus Program

401k with a Company Match

Company Paid Training

Job summary

Pho Prime, LLC in Rialto, California is seeking a Technical Trainer to develop and conduct training programs for employees and customers on the installation, programming, and repair of equipment. This role involves preparing materials, demonstrating procedures, and evaluating trainee performance.

Ideal candidates will have over 2 years of relevant experience, strong knowledge of business systems, and proficiency in Microsoft Office. The position includes benefits such as paid time off, 401k match, and competitive wages.

Qualifications

• 2+ years of relevant sales experience and/or equivalent industry experience.
• Strong working knowledge of business systems such as BMS and Lotus Notes.

Responsibilities

• Determine technical training needs with management and customer representatives.
• Prepare training materials including outlines and presentations.
• Administer written and practical exams to evaluate trainee performance.

Skills

Technical training expertise

Business systems knowledge

Microsoft Office Suite

Job description

Compensation $70,000.00 - $100,000.00/year

Schedule Full time

Job Type Permanent

Overview

Technical Trainer is responsible for developing and conducting programs to train employees and/or customers on the installation, programming, safety, maintenance, diagnosis, and repair of equipment, and machinery. This position will work with other technicians to ensure all work scheduled is performed safely and to the customer's satisfaction.

Responsibilities

• Confers with management and staff or customer representatives to determine technical training needs.
• Participates in all necessary training to obtain and maintain professional certifications from OEMs and other suppliers, as needed to train others.
• Prepares training materials including outlines, text, handouts, PowerPoint presentations, and laboratory exercises.
• Demonstrates procedures being taught, such as programming and repairs.
• Observes trainees in the laboratory and answer trainees' questions.
• Administer written and practical exams and writes performance reports to evaluate trainees' performance.
• Monitor the budget to ensure that training costs do not exceed allocated funds.
• Award Certificates of Completion to students meeting the requirements of the class.

Qualifications

• 2+ Years of relevant sales experience and/or equivalent industry experience.
• Strong working knowledge of business systems (e.g., BMS and Lotus Notes)
• Computer and software skills including Microsoft Office Suite.

Benefits

• 8 Paid Holidays & 1 Paid Wellness Day
• Paid Time Off
• Employee Referral Bonus Program
• 401k with a Company Match
• Company Paid Training

Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.