Technical Trainer

Atlas Search; New York (NY); Hybrid; USD 100,000 - 135,000; Full time

Job summary

Atlas Search is seeking a Technical Trainer to own and improve new-hire technology orientation across all offices. You will build and deliver training on core firm systems, including desktop applications, financial platforms, phone systems, and practice-group tools.

You will design full training programs end-to-end—from needs assessment to curricula and materials (guides, manuals, videos, e-learning content)—and partner with leaders to tailor learning solutions.

Qualifications

• 3+ years of relevant experience in a training role, ideally in a law firm setting.
• Excellent written and verbal communication, with sharp attention to detail.
• Proven ability to assess training needs and design effective, responsive solutions, paired with enthusiasm for driving change.

Responsibilities

• Own and continuously improve new-hire technology orientation across all offices.
• Build and deliver training on core firm systems—desktop apps, financial platforms, phone systems, and practice-group tools.
• Design end-to-end training programs: assess needs, build curricula and materials (guides, manuals, videos, e-learning content).
• Partner with department and practice group leaders to identify gaps and tailor learning solutions.
• Collaborate with IT to support and troubleshoot attorney/staff technology issues, offering hands-on help in person or remotely as needed.

Skills

Training design & delivery

Communication skills

Attention to detail

Change management

Tools

Windows OS

MS Office

CRM systems

Document management

E-learning tools

Job description

Our client is a well-known law firm looking to hire a Technical Trainer.

Responsibilities:

• Own and continuously improve new-hire technology orientation across all offices
• Build and deliver training on core firm systems - desktop applications, financial platforms (time entry, billing, expense management), phone systems, and practice-group-specific tools
• Design full training programs end-to-end: assess needs, build curricula and materials (guides, manuals, videos, e-learning content), and evaluate what's working
• Partner with department and practice group leaders to identify gaps and build tailored learning solutions
• Work alongside IT to support and troubleshoot attorney/staff technology issues (Windows, Microsoft Office, document management, CRM), offering hands-on help in person or remotely as needed

Requirements:

• 3+ years of relevant experience, ideally in a law firm setting
• Excellent written and verbal communication, with sharp attention to detail
• Proven ability to assess training needs and design effective, responsive solutions, paired with genuine enthusiasm for driving change

The annual base salary range is $100k to $135k. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.