IT Training & Development Specialist - Law Firm

J.Sheppard Associates; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

J.Sheppard Associates seeks a Technology & Staff Development Specialist in New York to lead tech training for attorneys and staff, onboard new hires, and manage the Learning Management System. You will collaborate with IT on software updates, AI adoption, and work with external training consultants.

The role requires 3+ years in tech training within a law firm or professional services, strong communication, and AI literacy.

Qualifications

• 3+ years of technology support, training or staff development in a law firm or professional services.
• Ability to translate technical concepts into practical guidance for attorneys and staff.
• Strong communication and proactive, independent work style.
• Familiarity with AI tools and practical use in a professional setting.

Responsibilities

• Conduct individual and group technology training sessions.
• Lead new-hire technology onboarding and LMS management.
• Develop and maintain training materials and resources.
• Collaborate with IT on software updates and AI tool adoption.

Skills

MS Office

Document management

Billing platforms

AI literacy

Job description

Our client, a mid-sized progressive law firm, is seeking a Technology & Staff Development Specialist. The ideal candidate will have three or more years of technology support, training, and/or staff development experience in a law firm or other professional services environment.

The Specialist will conduct individual and group technology training, lead new hire technology onboarding, develop and maintain training materials, and manage the firm’s Learning Management System. The role will also collaborate with the IT department on software updates, new applications, AI tools and technology adoption, work with outside training consultants, and assist the Chief Administrative Officer with selected onboarding and staff development initiatives.

Candidates should be comfortable with Microsoft Office, document management systems, billing platforms, and other commonly used professional services technology. Candidates should also be AI literate, with a practical understanding of AI tools and their effective and appropriate use in a professional services environment. Familiarity with specific law firm applications is preferred but not required, as training will be provided on firm specific systems.

The successful candidate will be self-motivated, independent, and proactive, with strong communication skills and the ability to translate technical concepts into practical guidance for attorneys and staff. Compensation includes $80K to $100K++. The position is bonus eligible and is accompanied by a comprehensive benefits package.