Technical Trainer

Central New Mexico Community College; Albuquerque (NM); On-site; USD 48,000 - 60,000; Full time

Job summary

Central New Mexico Community College is seeking a Technical Trainer to develop and deliver both instructor-led and self-paced training for new systems, software, and features to faculty and staff in the CNM environment. You will design training materials, deliver webinars, and assess learning needs to tailor content.

The role includes maintaining LMS data, coordinating training sessions, and collaborating with other trainers to ensure high-quality content.

Qualifications

• Associate’s degree in a related field with five years of related experience.
• Bachelor's degree with three years related experience.
• Teaching or training experience preferred.
• Technical writing experience preferred.

Responsibilities

• Prepare and deliver technical training programs, including presentations and webinars.
• Assess training needs and certification requirements for tailored content.
• Deploy training sessions and provide end-user training for clients.
• Create instructor materials and course outlines.
• Collaborate with other trainers to refine content and delivery.
• Ensure quality and consistency of course content throughout lifecycle.
• Plan diverse training methods including classroom and e-learning.
• Maintain data integrity in the Learning Management System (LMS).
• Develop tracking and communication protocols for LMS coordination.

Skills

Teaching experience

Technical writing

Education

Associate’s degree in a related field

Bachelor's degree

Job description

Compensation$48,007 - $60,008Limited Term End Date12-31-2027Position SummaryThe Technical Trainer at Central New Mexico Community College (CNM) is responsible for developing and delivering both instructor-led and self-paced training for new systems, software, and new features to faculty and staff. This position conducts research, testing, and documentation of new technologies and provide onboarding training to new employees. The Technical Trainer plays a vital role in ensuring that employees have the knowledge and skills required to effectively utilize new and existing technologies within the college environment.Duties & ResponsibilitiesPrepares and delivers technical training programs, including presentations and webinars, to targeted personnel.Assesses training needs and certification requirements to tailor training material and agenda accordingly.Deploys training sessions and provides end-user training for clients.Creates comprehensive instructor materials, including course outlines, background material, and training aids.Assists in the design of computer-based and multimedia curriculum to enhance technical instructional delivery.Collaborates with other technical trainers to refine course content and delivery techniques.Ensures quality and consistency of course content throughout the course life cycle.Plans and directs various training methods, including classroom, electronic learning, multimedia programs, and computer-aided instructional technologies.Maintains data integrity within the Learning Management System and establishes metrics to evaluate training effectiveness.Develops tracking and communication protocols to coordinate with the Learning Management System.Performs additional duties as assigned to support training initiatives and organizational goals.Minimum Qualifications:Minimum qualifications:Associate’s degree in a related field AND Five (5) years of related experienceORBachelor's Degree AND three (3) years related experiencePreferred qualifications:Teaching or training experienceTechnical writing experienceThis is a fixed term position through December 2027.Best consideration date: 9/4/2026EEO STATEMENT:As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.