Administrative Technical Assistant CNM Ingenuity

CNM Central New Mexico Community College; Albuquerque (NM); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Educational Benefits

Generous Paid Time Off

Job summary

Central New Mexico Community College (CNM) is seeking an Administrative Technical Assistant to provide comprehensive administrative and technical support. You will organize files, prepare documents, schedule meetings, handle correspondence, and manage databases to ensure smooth department operations.

The role serves as the primary point of contact for staff and visitors, both in person and by phone, delivering general information and assistance to maintain efficient operations.

Qualifications

• High School Diploma or equivalent.
• Experience with federal grant purchasing is preferred.
• Experience utilizing a CRM such as Salesforce is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide administrative support, general information, and direction to staff and visitors.
• Coordinate posting, interviewing, and reference checks for recruiting efforts.
• Develop and maintain office policies, processes, and procedures.
• Maintain departmental databases and generate reports from record-keeping systems.
• Process department purchase orders and manage office supplies and vendor coordination.
• Schedule appointments, meetings, and room/space reservations.
• Verify and approve time sheets for work-study employees.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Phone handling

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

Compensation $16.20 - $20.24 Limited Term End Date 6-30-2027

Position Summary The Administrative Technical Assistant provides support to a team or department by performing various administrative and technical tasks. This position assists with organizing and maintaining files, preparing documents and reports, scheduling meetings and appointments, handling correspondence, and managing databases and records. The Administrative Support Specialist serves as the primary point of contact for staff and visitors, both in person and on the telephone. The Specialist offers general information and assistance, ensuring smooth communication and efficient operations within the department.

Duties & Responsibilities

• Provides administrative support and assistance, which includes providing general information or direction, answering, screening, and transferring inbound phone calls; preparing written responses to routine enquires; opening, sorting, and distributing incoming mail; maintaining filing system for the department.
• May coordinate employment recruiting efforts, which includes creating job postings from approved template; scheduling and participating in interviewing and screening; updating database with interview notes, conducting reference checks.
• Coordinates, implements, and maintains office policies, processes, and procedures.
• Assists in maintaining departmental databases; generates reports from the record-keeping system for assigned area. May assist in budget data entry.
• Maintains purchase orders for the department, tracks and orders department office supplies. May be required to contact vendors, obtain prices, track and process invoices for payment.
• Schedules and coordinates appointments, meetings, meeting rooms, and classrooms; coordinates issuance of department equipment and/or information.
• Functions in capacity to issue, collect, ensure accuracy, obtain approval, and submit employee time sheets and leave documents. Provides work direction and guidance; verifies and approves time sheets for work-study employees.
• Performs other duties as assigned; will assume duties and responsibilities of other support personnel in their absence.

Minimum Qualifications

• High School Diploma or equivalent

Preferences

• Experience with federal grant purchasing
• Experience utilizing a CRM such as Salesforce
• Customer service experience

EEO STATEMENT

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation.

Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

As the institution with the largest undergraduate student body in New Mexico, Central New Mexico Community College (CNM) provides affordable education to over 30,000 students and offers rewarding career opportunities to over 2,000 faculty and staff. Despite our large size, we still think of ourselves as the "CNM Family." Our diverse community of leadership, faculty, and staff work cohesively and collaboratively to make a positive difference in our students' lives, while always exploring ways to improve the institution. CNM staff is our most important resource for achieving our vision of Changing Lives, Building Community.

For employees, this vision translates to a comprehensive benefits package that helps them thrive in the workplace and at home. Review our summary of benefits CNM offers a wide range of competitive benefit plans to meet the needs of its employees and families, including:

• Health, Dental and Vision Insurance
• Life Insurance
• Long-Term Disability
• Flexible Spending Accounts (FSA)
• Dependent Care Reimbursement
• Employee Assistance Program
• Retirement Plans and Savings
• Generous Paid Time Off
• Paid Holidays
• Educational Benefits

We support our staff and their families to continue their education, whether at CNM or other educational institutions, through our CNM tuition waivers and tuition reimbursement benefits.

Professional Development

Our future success depends on internally developing our employees' leadership and professional skills. CNM is committed to providing quality professional development opportunities on an ongoing basis

CNM has consistently ranked among the top five community colleges in the country for the number of associate degrees and certificates awarded to both Hispanics and Native Americans, and consistently ranks among the top 10 for total degrees and certificates awarded. Regardless of your role, whether you're faculty, administration, or support staff, you'll play a pivotal role in instilling students with integrity, leadership, and compassion.

Qualities that bring forth capable, confident, and productive citizens who want to make a change for the better.