Technical Trainer

CNM Central New Mexico Community College; Albuquerque (NM); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans and Savings

Generous Paid Time Off

Paid Holidays

Educational Benefits

Job summary

CNM Central New Mexico Community College is seeking a Technical Trainer to develop and deliver instructor-led and self-paced training for faculty and staff. You will conduct research, testing, and documentation of new technologies and provide onboarding training to new employees, ensuring knowledge of systems and features.

Responsibilities include creating training materials, coordinating with other trainers, maintaining LMS data, and evaluating training effectiveness to support CNM's goals.

Qualifications

• Associate’s degree in a related field AND five (5) years of related experience OR Bachelor’s degree AND three (3) years related experience.
• Experience in teaching or training is preferred.
• Technical writing experience is preferred.

Responsibilities

• Prepares and delivers technical training programs, including presentations and webinars, to targeted personnel.
• Assesses training needs and certification requirements to tailor training material and agenda accordingly.
• Deploys training sessions and provides end-user training for clients.
• Creates comprehensive instructor materials, including course outlines, background material, and training aids.
• Assists in the design of computer-based and multimedia curriculum to enhance technical instructional delivery.
• Collaborates with other technical trainers to refine course content and delivery techniques.
• Ensures quality and consistency of course content throughout the course life cycle.
• Plans and directs various training methods, including classroom, electronic learning, multimedia programs, and computer-aided instructional technologies.
• Maintains data integrity within the Learning Management System and establishes metrics to evaluate training effectiveness.
• Develops tracking and communication protocols to coordinate with the Learning Management System.
• Performs additional duties as assigned to support training initiatives and organizational goals.

Skills

Training delivery

Technical writing

Education

Associate’s or Bachelor's degree in a related field

Tools

Learning Management System (LMS)

Job description

Position Summary

The Technical Trainer at Central New Mexico Community College (CNM) is responsible for developing and delivering both instructor-led and self-paced training for new systems, software, and new features to faculty and staff. This position conducts research, testing, and documentation of new technologies and provides onboarding training to new employees. The Technical Trainer plays a vital role in ensuring that employees have the knowledge and skills required to effectively utilize new and existing technologies within the college environment.

Duties & Responsibilities

Prepares and delivers technical training programs, including presentations and webinars, to targeted personnel. Assesses training needs and certification requirements to tailor training material and agenda accordingly. Deploys training sessions and provides end-user training for clients. Creates comprehensive instructor materials, including course outlines, background material, and training aids. Assists in the design of computer-based and multimedia curriculum to enhance technical instructional delivery. Collaborates with other technical trainers to refine course content and delivery techniques. Ensures quality and consistency of course content throughout the course life cycle. Plans and directs various training methods, including classroom, electronic learning, multimedia programs, and computer-aided instructional technologies. Maintains data integrity within the Learning Management System and establishes metrics to evaluate training effectiveness. Develops tracking and communication protocols to coordinate with the Learning Management System. Performs additional duties as assigned to support training initiatives and organizational goals.

Minimum Qualifications

Associate’s degree in a related field AND Five (5) years of related experience OR Bachelor’s Degree AND three (3) years related experience

Preferred Qualifications

Teaching or training experience, Technical writing experience

Employment Terms

This is a fixed term position through December 2027. Best consideration date: 9/4/2026. Compensation $48,007 - $60,008. Limited Term End Date 12-31-2027. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

EEO STATEMENT

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

About the Institution

As the institution with the largest undergraduate student body in New Mexico, Central New Mexico Community College (CNM) provides affordable education to over 30,000 students and offers rewarding career opportunities to over 2,000 faculty and staff. Despite our large size, we still think of ourselves as the "CNM Family." Our diverse community of leadership, faculty, and staff work cohesively and collaboratively to make a positive difference in our students' lives, while always exploring ways to improve the institution. CNM staff is our most important resource for achieving our vision of Changing Lives, Building Community.

Benefits

• Health, Dental and Vision Insurance
• Life Insurance
• Long-Term Disability
• Flexible Spending Accounts (FSA)
• Dependent Care Reimbursement
• Employee Assistance Program
• Retirement Plans and Savings
• Generous Paid Time Off
• Paid Holidays
• Educational Benefits

We support our staff and their families to continue their education, whether at CNM or other educational institutions, through our CNM tuition waivers and tuition reimbursement benefits. Professional Development Our future success depends on internally developing our employees' leadership and professional skills. CNM is committed to providing quality professional development opportunities on an ongoing basis.

CNM has consistently ranked among the top five community colleges in the country for the number of associate degrees and certificates awarded to both Hispanics and Native Americans, and consistently ranks among the top 10 for total degrees and certificates awarded.

Regardless of your role, whether you're faculty, administration, or support staff, you'll play a pivotal role in instilling students with integrity, leadership, and compassion. Qualities that bring forth capable, confident, and productive citizens who want to make a change for the better.