Technical Trainer & Onboarding Specialist

CNM Central New Mexico Community College; Albuquerque (NM); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans and Savings

Generous Paid Time Off

Paid Holidays

Educational Benefits

Job summary

CNM Central New Mexico Community College is seeking a Technical Trainer to develop and deliver instructor-led and self-paced training for faculty and staff. You will conduct research, testing, and documentation of new technologies and provide onboarding training to new employees, ensuring knowledge of systems and features.

Responsibilities include creating training materials, coordinating with other trainers, maintaining LMS data, and evaluating training effectiveness to support CNM's goals.

Qualifications

• Associate’s degree in a related field AND five (5) years of related experience OR Bachelor’s degree AND three (3) years related experience.
• Experience in teaching or training is preferred.
• Technical writing experience is preferred.

Responsibilities

• Prepares and delivers technical training programs, including presentations and webinars, to targeted personnel.
• Assesses training needs and certification requirements to tailor training material and agenda accordingly.
• Deploys training sessions and provides end-user training for clients.
• Creates comprehensive instructor materials, including course outlines, background material, and training aids.
• Assists in the design of computer-based and multimedia curriculum to enhance technical instructional delivery.
• Collaborates with other technical trainers to refine course content and delivery techniques.
• Ensures quality and consistency of course content throughout the course life cycle.
• Plans and directs various training methods, including classroom, electronic learning, multimedia programs, and computer-aided instructional technologies.
• Maintains data integrity within the Learning Management System and establishes metrics to evaluate training effectiveness.
• Develops tracking and communication protocols to coordinate with the Learning Management System.
• Performs additional duties as assigned to support training initiatives and organizational goals.

Skills

Training delivery

Technical writing

Education

Associate’s or Bachelor's degree in a related field

Tools

Learning Management System (LMS)

Job description

CNM Central New Mexico Community College is seeking a Technical Trainer to develop and deliver instructor-led and self-paced training for faculty and staff. You will conduct research, testing, and documentation of new technologies and provide onboarding training to new employees, ensuring knowledge of systems and features.

Responsibilities include creating training materials, coordinating with other trainers, maintaining LMS data, and evaluating training effectiveness to support CNM's goals.