Technical Support Specialist: Sales Enablement & SLA

Adobe; Bellevue (WA); On-site; USD 100,000 - 140,000; Part time

Job summary

Adobe's contract Technical Support Specialist role focuses on SLA management and emotional intelligence to drive revenue. Based in Bellevue, WA, you will integrate Salesforce Service Cloud with marketing efforts and lead discovery calls that reveal budget opportunities.

You thrive on storytelling, building rapport, and independent work, with a 100k–140k yearly package and a schedule that adapts to Bellevue life.

Qualifications

• Curiosity to read docs before asking questions.
• Strong rapport-building and a positive presence.
• Storytelling to translate data into decisions.
• Organizational discipline and clear documentation.
• Self-motivated, able to work independently with minimal oversight.
• 3+ years leading sales/marketing projects end-to-end.

Responsibilities

• Wire SLA Management and Salesforce Service Cloud to connect marketing and sales.
• Run discovery calls to uncover budget without asking directly.
• Position Adobe in sales/marketing conversations buyers trust.
• Build Bellevue reference network to help close deals.
• Contribute content to Bellevue social channels to spark engagement.

Skills

Curiosity

Rapport-building

Storytelling

Documentation

Independent work

Sales Marketing

Job description

Adobe's contract Technical Support Specialist role focuses on SLA management and emotional intelligence to drive revenue. Based in Bellevue, WA, you will integrate Salesforce Service Cloud with marketing efforts and lead discovery calls that reveal budget opportunities.

You thrive on storytelling, building rapport, and independent work, with a 100k–140k yearly package and a schedule that adapts to Bellevue life.