Technical Support Specialist

Adobe; Bellevue (WA); On-site; USD 100,000 - 140,000; Part time

Job summary

Adobe's contract Technical Support Specialist role focuses on SLA management and emotional intelligence to drive revenue. Based in Bellevue, WA, you will integrate Salesforce Service Cloud with marketing efforts and lead discovery calls that reveal budget opportunities.

You thrive on storytelling, building rapport, and independent work, with a 100k–140k yearly package and a schedule that adapts to Bellevue life.

Qualifications

• Curiosity to read docs before asking questions.
• Strong rapport-building and a positive presence.
• Storytelling to translate data into decisions.
• Organizational discipline and clear documentation.
• Self-motivated, able to work independently with minimal oversight.
• 3+ years leading sales/marketing projects end-to-end.

Responsibilities

• Wire SLA Management and Salesforce Service Cloud to connect marketing and sales.
• Run discovery calls to uncover budget without asking directly.
• Position Adobe in sales/marketing conversations buyers trust.
• Build Bellevue reference network to help close deals.
• Contribute content to Bellevue social channels to spark engagement.

Skills

Curiosity

Rapport-building

Storytelling

Documentation

Independent work

Sales Marketing

Job description

Pipeline math is unforgiving, and Adobe's Technical Support Specialist thrives on it, turning SLA Management into a predictable revenue habit. Join Adobe as a contract Technical Support Specialist and take real ownership of Emotional Intelligence work while earning $100,000 - $140,000 and growing your craft.

Key Responsibilities

• Wire SLA Management and Salesforce Service Cloud together so marketing hands sales clean leads
• Run discovery calls that uncover budget without asking for it
• Plant Adobe in the sales marketing conversations buyers already trust
• Build the Bellevue reference network that closes deals for you
• Seed Bellevue social channels with content that earns replies

What You'll Bring

• The kind of curiosity that reads the docs before asking
• Strong rapport-building skills and a genuinely positive presence
• Storytelling instincts that turn data into a decision
• Organization fundamentals plus the Ticket Management polish clients notice
• 3 or more years steering sales marketing projects end to end
• Clarity of thought that shows up in tidy documentation
• Self-motivated and able to work independently with minimal oversight

At the heart of Adobe is a fast-paced belief that great sales marketing software should feel effortless. We onboard you to the sales marketing mission first and the Organization tooling second, in that order.

The offer is plainspoken: $100,000 - $140,000, coaching that grows you, benefits that cover you, and a schedule that flexes with Bellevue.

Live in Bellevue, WA as of this hour, with reviews ongoing.

Bring 4 of grit or a fresh perspective; either way, this Technical Support Specialist role wants you.