Technical Support Specialist

Energy Innovation Corp; Pueblo (CO); On-site; USD 64,000 - 85,000; Full time

Job summary

Energy Innovation Corp in Pueblo, CO is seeking a mid-level Technical Support Specialist who owns outcomes and moves metrics beyond basic management. This temporary role rewards practical problem solvers with flexible hours and meaningful career development.

You will coach the support team, onboard new clients, maintain CRM and bookings forecasts, and craft follow-ups and outreach copy for mid-level buyers. If you value detail, mentorship, and delivering measurable results, apply now.

Qualifications

• Mid-level mastery of Delegation, validated by people who'd hire you again.
• Ability to mentor or support mid-level teammates.
• Discipline to finish the boring 20% that makes the rest matter.

Responsibilities

• Coach the Technical Support Specialist team from discounting to value selling.
• Onboard new sales marketing clients so they stick around.
• Maintain accurate records in the CRM and forecast monthly bookings.
• Write follow-ups that get answered, not the ones that get ignored.
• Draft the cold-outreach copy that survives a mid-level buyer's inbox.

Skills

Delegation

Mentoring

Attention to Detail

Intercom

Tools

Intercom

Job description

This is a mid-level opportunity for a Technical Support Specialist who knows how to move metrics, not just manage them. This is a temporary opportunity built for someone who wants to own outcomes, sharpen Attention to Detail, and grow with a tight-knit team.

Key Responsibilities

• Coach the Technical Support Specialist team off discounting and onto value selling
• Walk new sales marketing clients through onboarding so they stick around
• Maintain accurate records in the CRM and forecast monthly bookings
• Write follow-ups that get answered, not the ones that get ignored
• Draft the cold-outreach copy that survives a mid-level buyer's inbox

What You'll Bring

• Mid-level mastery of Delegation, validated by people who'd hire you again
• Demonstrated capacity to mentor or support mid-level teammates
• The discipline to finish the boring 20% that makes the rest matter
• Real Delegation chops, plus the Intercom curiosity to keep growing

Somewhere between a startup and an institution, HP has spent years perfecting Avaya for clients all over Pueblo, CO. Transparency is a habit, so roadmaps, tradeoffs, and even mistakes get shared openly.

We reward problem-solving contributors with $64,000 - $85,000, flexible hours, wellness perks, and meaningful career development support.

This Pueblo, CO opening is current, active, and reviewing folks now.