Technical Support & Growth Specialist — Flexible Hours

Egreenservices; Conway (AR); On-site; USD 62,000 - 89,000; Full time

Job summary

Business Excellence Partners in Conway, AR is seeking a mid-level Technical Support Specialist who can go beyond scripts. You will own regional activation, tailor pitches, and craft compelling one-pagers to engage buyers, with growth opportunities and flexible hours.

The role rewards $62,000 - $89,000 per year and requires strong Freshdesk knowledge, customer-service mindset, and exemplary communication skills. Conway, AR-based office with growth mentorship.

Qualifications

• Proven experience with Freshdesk and customer service workflows.
• Minimum 5 years of experience behind own estimates.
• Ability to present to mid-level leadership.
• Strong conflict resolution and data entry skills.
• Experience in inbound call handling.

Responsibilities

• Run point on trade shows and pop-ups throughout AR.
• Map buyer pain to Business Excellence Partners's pitch deck, slide by slide.
• Rewrite the one-pager until a Conway stranger gets it in ten seconds.
• Line up the entrepreneurial sponsorships that put Business Excellence Partners in front of buyers.
• Design landing pages and conversion funnels that turn traffic into customers.

Skills

Freshdesk

Customer Service

Inbound Call Handling

Conflict Resolution

Data Entry

Job description

Business Excellence Partners in Conway, AR is seeking a mid-level Technical Support Specialist who can go beyond scripts. You will own regional activation, tailor pitches, and craft compelling one-pagers to engage buyers, with growth opportunities and flexible hours.

The role rewards $62,000 - $89,000 per year and requires strong Freshdesk knowledge, customer-service mindset, and exemplary communication skills. Conway, AR-based office with growth mentorship.