Technical Success Leader for DevSecOps Adoption

Snyk Ltd.; United States; On-site; USD 88,000 - 110,000; Full time

Job summary

Snyk is seeking a Technical Success Manager to champion security in development across a large portfolio of customers, embedding Snyk’s DevSecOps practices and driving measurable security wins within their workflows.

You will run scalable programs, create guides and tutorials, and partner with Sales, Product, Support, and Education to turn customer feedback into product improvements. Strong communication and a builder mindset are essential for success.

Qualifications

• 5+ years in a customer-facing technical role.
• A scalable mindset: designing one-to-many programs (webinars, campaigns, journeys).
• Working knowledge of developer tools like GitHub, Jira, Jenkins, VS Code.
• Understanding of Application Security concepts including SAST, DAST, SCA, SBOM, secrets, container, IaC scanning.
• DevSecOps acumen: experience with DevOps tooling and CI/CD lifecycle.
• Technical curiosity with AI, developer workflows, and AI-assisted tools (Claude or Gemini).

Responsibilities

• Own technical success for a large portfolio of customers, driving value from Snyk.
• Lead one-to-many engagements: workshops, office hours, webinars.
• Turn data into action by analyzing usage to uncover trends and risk.
• Drive scalable adoption toward mature DevSecOps practices.
• Build a library of tutorials and best-practice guides for self-serve success.
• Synthesize customer feedback into themes influencing the product roadmap.
• Collaborate with Sales, Product, Support, and Education to solve segment needs.
• Coach customers on embedding SAST, SCA, secrets, container, and IaC scanning in workflows.
• Help customers secure AI-generated code and AI-assisted development.

Skills

Customer-facing expertise

One-to-many program design

DevSecOps

Developer tools (GitHub)

Security concepts (SAST/DAST/SCA/SBOM)

AI tools (Claude, Gemini)

Tools

GitHub

Jira

Jenkins

VS Code

Job description

Snyk is seeking a Technical Success Manager to champion security in development across a large portfolio of customers, embedding Snyk’s DevSecOps practices and driving measurable security wins within their workflows.

You will run scalable programs, create guides and tutorials, and partner with Sales, Product, Support, and Education to turn customer feedback into product improvements. Strong communication and a builder mindset are essential for success.