Professional Services Engineer

OpenKrill; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Snyk is hiring a Senior Professional Services Engineer to join our Customer Solutions team. You will design and implement solutions that help customers ship secure cloud-native applications, combining hands-on engineering with consulting and AppSec expertise.

As AI agents write more of the world’s code, our partners turn Snyk’s platform into scalable security programs and feed learnings back to Product and R&D.

Qualifications

• 8+ years of industry experience in software engineering, consulting, or AppSec.
• Hands-on use of Application Security tools.
• Proficient in Python or JavaScript.
• Experience building CI/CD pipelines with tools like Jenkins.
• Shell scripting proficiency and Linux CLI.
• Strong written and verbal communication.
• Experience with GitHub and GitLab as SCMs.
• Bachelor's degree or equivalent in CS/IT/Engineering/ITSec.

Responsibilities

• Own delivery from discovery through hand-off on implementation and consulting engagements.
• Write code and deliver integrations, configurations, and specialized solutions for customers.
• Support pre-sales with technical scoping and Statements of Work.
• Advise Product and R&D with customer feedback to shape the product.
• Identify risks and provide clear options to customers and account teams.
• Develop integrations and tooling around Snyk products for reuse.
• Contribute blog posts and thought leadership from field experience.
• Advise on rolling out Snyk across CI/CD pipelines and source control.

Skills

Software engineering

Consulting

Application Security

Shell scripting

Python

JavaScript

CI/CD

GitHub Actions

Linux CLI

Communication

AI tools

SOW writing

Education

Bachelor's degree

Equivalent experience

Tools

GitHub

GitLab

Jenkins

Job description

UNLEASH AI INNOVATORS, SECURELY

Software is being rewritten in real time. AI agents are starting to write more code than humans do, at a speed no security team has ever had to match, and that single shift is opening up the biggest opportunity our industry has seen in a decade. We're not bracing for it, we're building the company that owns it.

Snyk is building the next generation security platform where security isn't a set of tools people operate. It's a team of security agents working alongside your engineers, finding, fixing, and governing risk at the speed software is now built. These agents work alongside both the company build and the agents they adopt. Security stops being a queue of work waiting for people, and becomes a coordinated workforce companies direct and trust.

Job Summary

Snyk is hiring a Senior Professional Services Engineer to join our Customer Solutions team. You will work directly with customers to design and implement solutions that help them ship secure cloud-native applications, combining hands-on engineering with consulting and AppSec expertise. As AI agents write more of the world's code, our customers need partners who can turn Snyk's platform into working, scalable security programs, and who can carry what they learn back to Product and R&D.

About the Team

The Professional Services team sits within Customer Solutions and delivers expert implementation and trusted advisory so every customer gets full value from their Snyk investment. The team is deployed across the Americas, EMEA, and APJ and is led by our Senior Director of Implementation Consulting. You will partner closely with Sales, Solutions Engineering, Customer Success, Product, and R&D.

What You’ll Do

• - Work directly with customers on implementation and consulting engagements, owning delivery from discovery through hand-off.
• - Write code and deliver technical integrations, configurations, and specialized solutions that fit each customer's environment and workflows.
• - Partner with Sales and Solutions Engineering on pre-sales activities, including technical scoping and preparing Statements of Work.
• - Act as the voice of the customer, bringing direct feedback to Product and R&D to shape and test Snyk products.
• - Deliver work on time and raise risks and roadblocks early, with clear options for the customer and the account team.
• - Develop integrations and tooling around Snyk products that other teams and customers can reuse.
• - Contribute blog posts and other thought leadership that share what you learn in the field.
• - Advise customer engineering and security teams on rolling out Snyk across CI/CD pipelines and source control platforms.

What you’ll bring

• - 8+ years of industry experience as a software engineer, consultant, or Application Security Engineer, including hands‑on use of Application Security tools.
• - Extensive experience writing code, both independently and in a paired programming fashion, including shell scripts and more advanced scripts in Python or JavaScript.
• - Hands‑on experience building pipelines and deploying code with CI/CD tools such as Jenkins and GitHub Actions.
• - Hands‑on experience with git‑based SCM tools such as GitHub and GitLab.
• - Proficiency with the Linux command line.
• - Understanding of software development, the SDLC, and DevOps methodologies.
• - Excellent verbal and written communication skills, with a genuine drive to help customers succeed.
• - Bachelor's degree in CS, IT, Engineering, or ITSec, or equivalent experience.
• - Working fluency with AI‑assisted tools such as Claude or Gemini to speed up scripting, documentation, and analysis.
• - Nice to have: experience in a post‑sales technical implementation role for an AppSec, CI, or DevSecOps product or service.
• - Nice to have: experience with technical scoping and writing technical Statements of Work.

ABOUT SNYK

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

EQUAL EMPLOYMENT OPPORTUNITY

Snyk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.