Technical Solutions Specialist — Fleet Uptime Leader

Imbox Protection; Chicago (IL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

20 days of PTO + federal holidays

401(k) with 6% match

Health insurance

Access to Life Time Fitness gyms

Job summary

A footwear protection company based in Chicago is seeking a Technical Sales Specialist to bridge technical support among teams and service providers. This role involves remote troubleshooting, coordinating machine deliveries, and ensuring optimal operation of equipment. Ideal candidates will have experience in technical roles, strong problem-solving skills, and a collaborative spirit. The company offers competitive compensation with flexible scheduling options and a commitment to diversity and inclusion.

Qualifications

• Experience in technical troubleshooting or field service support.
• Hands-on experience with mechanical and technical equipment.
• Ability to work independently while being team-oriented.

Responsibilities

• Act as the primary point for technical troubleshooting across the machine fleet.
• Diagnose and resolve issues remotely whenever possible.
• Guide service providers through technical resolutions.
• Maintain strong technical knowledge of the machine.

Skills

Technical troubleshooting

Problem-solving skills

Clear communication skills

Mechanical & technical equipment experience

Ability to guide technical troubleshooting

Job description

A footwear protection company based in Chicago is seeking a Technical Sales Specialist to bridge technical support among teams and service providers. This role involves remote troubleshooting, coordinating machine deliveries, and ensuring optimal operation of equipment. Ideal candidates will have experience in technical roles, strong problem-solving skills, and a collaborative spirit. The company offers competitive compensation with flexible scheduling options and a commitment to diversity and inclusion.