Fleet Technology Specialist: Telemetry & Solutions Lead

Eastern Lift Truck Co.; Newark (DE); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company car/car allowance

Medical, dental, vision, and life

401(k) with match

Job summary

Eastern Lift Truck Co. is seeking a Fleet Technology Specialist to join our Equipment Technology and Fleet Solutions team. This role combines field-based project management with sales support to expand safety camera systems and related solutions across our footprint.

The ideal candidate is technically inclined, customer-focused, and capable of independent project management while collaborating with technicians, sales reps, and manufacturers. Travel is required as part of the role.

Qualifications

• Strong technical aptitude and willingness to learn new technologies.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and follow-up.

Responsibilities

• Serve as a primary resource for Equipment Technology products and solutions.
• Coordinate customer projects from initial demonstration through implementation and ongoing support.
• Develop new business opportunities for safety camera systems and other Equipment Technology solutions.
• Work with existing customers to identify opportunities to improve forklift safety, fleet visibility, operator awareness, and facility safety.
• Conduct product demonstrations, presentations, and Equipment Technology evaluations with customers.
• Partner with sales representatives to identify opportunities, support customer meetings, and develop new and existing accounts.
• Educate Eastern Lift Truck’s sales team on Equipment Technology products, applications, capabilities, and customer solutions.
• Coordinate with customers, sales representatives, technicians, administrators, and manufacturers to support successful customer projects.
• Assist with system commissioning and customer handoff, working with technical resources as needed for installation and troubleshooting.
• Provide customer training and ongoing product support following implementation.
• Follow up on customer inquiries, demonstrations, quotations, projects, and sales opportunities.
• Maintain strong customer relationships and a high level of customer service.
• Perform other duties as assigned.

Skills

Technical aptitude

Communication skills

Organization skills

Self-motivation

Customer service

Tools

Microsoft Office

Job description

Eastern Lift Truck Co. is seeking a Fleet Technology Specialist to join our Equipment Technology and Fleet Solutions team. This role combines field-based project management with sales support to expand safety camera systems and related solutions across our footprint.

The ideal candidate is technically inclined, customer-focused, and capable of independent project management while collaborating with technicians, sales reps, and manufacturers. Travel is required as part of the role.