Technical Solutions Engineer

Eccalon; Detroit (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Eccalon is seeking a Sales Engineer in the United States (Detroit area) to partner with the sales team, understand customer requirements, and deliver compelling product demonstrations. The role requires deep technical mastery, commercial acumen, and strong interpersonal abilities.

You will work with account executives to uncover needs, design solutions, and help close deals. Responsibilities include qualifying opportunities, conducting technical discovery, presenting demos, and responding to

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field (or equivalent experience).
• 2-5 years of experience in sales engineering, solutions consulting, or a technical customer-facing role.
• Strong understanding of software, networking, cloud, APIs, and integrations.
• Excellent presentation, communication, and storytelling skills.
• Ability to translate complex technical concepts for both technical and non-technical audiences.
• Strong problem-solving and analytical skills.
• Experience with CRM tools such as Salesforce.
• Relevant certifications (e.g., AWS, Azure, Google Cloud).
• Experience with SaaS or enterprise sales cycles.
• Scripting or programming experience (Python, SQL, JavaScript).

Responsibilities

• Partner with Account Executives to qualify opportunities and develop sales strategies.
• Conduct technical discovery sessions to understand customer requirements and pain points.
• Deliver product demonstrations, presentations, and proofs of concept.
• Design and propose tailored technical solutions.
• Respond to RFPs, RFIs, and security questionnaires.
• Act as a trusted technical advisor to customers throughout the sales cycle.
• Provide feedback from the field to Product and Engineering teams.
• Collaborate with Customer Success and Support to ensure smooth handoff after the sale.
• Maintain up-to-date knowledge of products, competitors, and industry trends.
• Document technical requirements and update CRM records.

Skills

Sales engineering

Presentation skills

Communication

Problem solving

Technical storytelling

CRM (Salesforce)

Scripting (Python/SQL/JS)

Cloud/APIs integration

Education

Bachelor's degree in Engineering or CS

Tools

Salesforce

AWS

Azure

Google Cloud

Job description

Eccalon is seeking a Sales Engineer in the United States (Detroit area) to partner with the sales team, understand customer requirements, and deliver compelling product demonstrations. The role requires deep technical mastery, commercial acumen, and strong interpersonal abilities.

You will work with account executives to uncover needs, design solutions, and help close deals. Responsibilities include qualifying opportunities, conducting technical discovery, presenting demos, and responding to