Senior Technical Program Manager

Eccalon; Detroit (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

Eccalon in Detroit, MI seeks a Technical Project Manager to own delivery of a portfolio of complex software and IT programs. You will be the primary customer contact on contract execution and partner with executives and internal teams to turn strategy into actionable plans.

You will mentor project managers, shape delivery approaches, and oversee governance, documentation, and risk management in a fast-paced environment. This role requires deep technical credibility and strong communication.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• MBA is preferred.

Responsibilities

• Direct the daily execution of multiple large-scale programs with cost, schedule, quality, and performance objectives.
• Lead cross-functional teams across engineering, product, IT, security, and customer success.
• Develop and manage integrated program plans, roadmaps, schedules, budgets, and resource allocations.
• Prioritize competing initiatives and dependencies across the portfolio with clear trade-off recommendations.
• Monitor program performance and provide status updates to senior management.
• Serve as the primary customer contact on all matters related to contract execution.
• Communicate and collaborate with internal and external stakeholders.
• Represent the organization at customer reviews, program meetings, and management briefings.
• Work with internal departments to resolve contractual, technical, and programmatic issues.
• Translate business strategy into technical requirements and delivery plans.
• Participate in architecture and design reviews and assess feasibility.
• Oversee documentation, QA, UAT, release management, and change management.
• Guide delivery using Agile, Waterfall, or hybrid approaches.
• Manage strategic vendors, SaaS providers, and implementation partners.
• Lead bid and proposal activities and ensure RFP requirements are addressed.
• Identify and pursue new business opportunities with Sales coordination.
• Support contract and subcontract negotiations while ensuring compliance.
• Own program budgets and forecasts including labor, materials, and travel.
• Track performance against milestones and implement corrective actions when needed.
• Escalate critical concerns to senior leadership.
• Identify, assess, and mitigate program risks; ensure compliance with SOC 2, ISO 27001, HIPAA where relevant.

Skills

Program leadership

Stakeholder management

Agile methodologies

Communication

Mentoring

Education

Bachelor's degree in CS/IT/Business

MBA preferred

Tools

Jira

Confluence

MS Project

Job description

Eccalon in Detroit, MI seeks a Technical Project Manager to own delivery of a portfolio of complex software and IT programs. You will be the primary customer contact on contract execution and partner with executives and internal teams to turn strategy into actionable plans.

You will mentor project managers, shape delivery approaches, and oversee governance, documentation, and risk management in a fast-paced environment. This role requires deep technical credibility and strong communication.