Lead Technical Program Manager, Detroit Onsite

Eccalon, LLC

Detroit (MI)

On-site

USD 120,000 - 180,000

Full time

3 days ago

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Job summary

Eccalon, LLC is seeking a Technical Project Manager to own delivery of a portfolio of complex software and IT programs onsite in Detroit, MI. You will serve as primary customer contact for contract execution and partner with executives and internal teams to translate strategy into actionable plans.

You will mentor project managers, participate in architecture reviews, and manage budgets, schedules, and vendor relationships.

Qualifications

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. An MBA is preferred.
10+ years of project or program management experience, including at least 5 years leading complex technical programs in IT or software environments.
Proven record of delivering large, cross-functional programs with significant budgets.
Strong experience with budgeting, forecasting, scheduling, and risk management.
Strong working knowledge of the software development life cycle, system architecture, cloud platforms, and IT infrastructure. You do not need to be a hands-on engineer, but you must be credible with technical leaders.
Experience with Agile (Scrum, Kanban, SAFe) and Waterfall methodologies.
Excellent communication skills, including presenting to executives and customers.
PMP certification, or Agile certifications such as CSM, PMI-ACP, or SAFe.
Experience with Jira, Confluence, and MS Project.
Experience with cloud platforms (AWS, Azure, GCP) and DevOps practices.
Experience in vendor management, contract negotiation, and proposal support.
Experience building or leading a PMO.

Responsibilities

Direct the daily execution of multiple large-scale programs, making sure cost, schedule, quality, and performance objectives are met.
Lead cross-functional teams across engineering, product, IT, security, and customer success.
Develop and manage integrated program plans, roadmaps, schedules, budgets, and resource allocations.
Prioritize competing initiatives and dependencies across the portfolio, and give leadership clear trade-off recommendations.
Monitor program performance and provide regular status updates to senior management.
Serve as the primary customer contact on all matters related to contract execution.
Communicate, coordinate, and collaborate effectively with internal and external stakeholders.
Represent the organization at customer reviews, program meetings, seminars, and management briefings.
Work with internal departments to resolve contractual, technical, and programmatic issues.
Translate business strategy and customer needs into technical requirements and delivery plans.
Take part in architecture and design reviews, assess feasibility, and challenge estimates and assumptions.
Oversee technical documentation, QA, UAT, release management, and change management.
Guide delivery using Agile, Waterfall, or hybrid approaches, depending on program needs.
Manage strategic vendors, SaaS providers, and implementation partners.
Serve as a team leader in bid and proposal activities.
Make sure RFP requirements are accurately addressed in proposals.
Identify and pursue new business opportunities in coordination with Sales.
Support contract and subcontract negotiations while ensuring compliance with regulations and company policies.
Own program budgets and forecasts, including labor, materials, travel, and purchased services.
Track performance against milestones and objectives, and implement corrective action plans when budget or schedule deviations occur.
Escalate critical schedule, budget, or performance concerns to senior leadership when necessary.
Identify, assess, monitor, and mitigate program risks throughout the lifecycle, including technical, security, and compliance risks.
Make sure programs comply with company policies, applicable regulatory requirements, and security frameworks such as SOC 2, ISO 27001, or HIPAA where relevant.
Obtain management approval before implementing decisions that may affect cost, schedule, or scope.
Ensure timely project closeout and proper documentation of contractual obligations.
Define leading and lagging performance indicators and report KPIs to executives.
Establish and improve program management standards, templates, and governance practices.
Coach and mentor project managers and team leads.