Technical Solutions Consultant — Integrations & APIs

Ashby; United States; Remote; USD 85.000 - 125.000; Vollzeit

Zusammenfassung

Ashby is hiring a Solutions Consultant to join the Professional Services team within Customer Success. You will serve as a post-sales technical SME, bridging deep product knowledge with customer-facing delivery for complex integrations and workflows.

You’ll lead live engagements, work with IAM and API-enabled configurations, and help scale enablement content for reuse across customers. This role blends technical depth with proactive problem solving.

Qualifikationen

• Technical generalist capable of deep dives on topics like M365 and Google Workspace configurations.
• Experience as Solutions Consultant, Sales Engineer, or Technical Implementation Specialist in a complex SaaS product.
• Ability to distill complex concepts for various stakeholder groups including HRIS/IT and executives.

Aufgaben

• Serve as a post-sales technical SME on complex product integrations (IAM, workplace integrations, APIs).
• Lead customer-facing technical engagements (discovery, best practice consulting, configuring workflows).
• Collaborate with Product to surface pain points and inform future capabilities.
• Enable Technical Support by handling upstream design and launch of configurations.
• Execute solutions from pre-sales discussions to align expectations with delivered outcomes.
• Translate technical depth into reusable docs, playbooks, tooling and enablement content.

Kenntnisse

Technical generalist

Customer interaction

Consultative mindset

Tools

M365

Google Workspace

APIs

Jobbeschreibung

Ashby is hiring a Solutions Consultant to join the Professional Services team within Customer Success. You will serve as a post-sales technical SME, bridging deep product knowledge with customer-facing delivery for complex integrations and workflows.

You’ll lead live engagements, work with IAM and API-enabled configurations, and help scale enablement content for reuse across customers. This role blends technical depth with proactive problem solving.