Technical Services Specialist II – Construction Support

LATICRETE International; South Ogden (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

AD&D and Supplemental Insurance

Job summary

LATICRETE International, based in South Ogden, UT, is seeking a passionate Technical Services Representative II. This role involves providing technical support to architects, contractors, and customers via calls, emails, and chats. Candidates should have at least 3 years of construction experience and be proficient with Salesforce.

Benefits include medical, dental, tuition reimbursement, and 13 paid holidays. Join us in our mission to improve the built world!

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Experience with Salesforce and JD Edwards preferred.
• Fluency in a second language preferred.

Responsibilities

• Provide technical services to internal and external customers through various channels.
• Investigate and settle customer complaints diplomatically.
• Support Technical Services training programs as directed.

Skills

Experience in the construction industry

Salesforce familiarity

Communication skills

Intermediate Microsoft Office knowledge

Knowledge of architecture and construction methods

Education

High School Diploma; degree preferred

Tools

Salesforce

JD Edwards

Job description

LATICRETE International, based in South Ogden, UT, is seeking a passionate Technical Services Representative II. This role involves providing technical support to architects, contractors, and customers via calls, emails, and chats. Candidates should have at least 3 years of construction experience and be proficient with Salesforce.

Benefits include medical, dental, tuition reimbursement, and 13 paid holidays. Join us in our mission to improve the built world!