Technical Services Specialist II – Construction Support

LATICRETE International; Oklahoma; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Oklahoma is seeking a Technical Services Representative II to provide technical services via calls and emails. Candidates should have a minimum of 3 years in the construction industry and strong communication skills.

The position requires problem-solving for customer complaints and collaboration with sales teams. Benefits include medical, 401k, and tuition reimbursement. Join a family-owned company dedicated to innovation and community improvement.

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Minimum of 2 years in Technical Services or comparable industry experience.
• Knowledge of LATICRETE product lines preferred.

Responsibilities

• Provide technical services to various stakeholders to resolve issues.
• Investigate and settle customer complaints diplomatically.
• Support Technical Services training programs as directed.

Skills

Customer service skills

Technical knowledge of construction

Communication skills

Salesforce experience

Team cooperation

Education

High School Diploma; degree preferred

Tools

Salesforce

JD Edwards

Microsoft Office (Word, Excel, PowerPoint)

Job description

LATICRETE International in Oklahoma is seeking a Technical Services Representative II to provide technical services via calls and emails. Candidates should have a minimum of 3 years in the construction industry and strong communication skills.

The position requires problem-solving for customer complaints and collaboration with sales teams. Benefits include medical, 401k, and tuition reimbursement. Join a family-owned company dedicated to innovation and community improvement.