Technical Services Specialist II - Construction Support

LATICRETE International; North Myrtle Beach (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

LATICRETE International is seeking a Technical Services Representative II located in North Myrtle Beach, SC. In this role, you will provide technical services to architects and contractors, ensuring customer satisfaction and resolution of issues.

The ideal candidate will have experience in the construction industry, strong knowledge of Salesforce, and exceptional communication skills. Join us in making a difference in the built world.

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Minimum of 2 years of experience in Technical Services or comparable industry experience.
• Strong interpersonal, written, and verbal communication skills.

Responsibilities

• Provide technical services to clients via phone and email.
• Investigate and resolve customer complaints efficiently.
• Support internal technical services training programs.

Skills

Technical Services experience

Customer Interaction

Salesforce knowledge

Strong communication skills

Education

High School Diploma

Degree preferred

Tools

Salesforce

Microsoft Office

Job description

LATICRETE International is seeking a Technical Services Representative II located in North Myrtle Beach, SC. In this role, you will provide technical services to architects and contractors, ensuring customer satisfaction and resolution of issues.

The ideal candidate will have experience in the construction industry, strong knowledge of Salesforce, and exceptional communication skills. Join us in making a difference in the built world.