Technical Services Specialist II - Construction Support

LATICRETE International; Meadview (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

LATICRETE International is seeking a Technical Services Representative II based in Meadview, Arizona. The role involves providing technical support to customers in the construction industry, handling complaints, and ensuring customer satisfaction. Ideal candidates will have at least 3 years of experience in construction and 2 years in technical services, alongside strong interpersonal skills.

This position offers an opportunity to work with a global leader in tile and stone installation systems while contributing to continuous improvement initiatives.

Qualifications

• Minimum of 3 years experience in the construction industry.
• Minimum of 2 years experience in Technical Services or comparable.
• Knowledge of LATICRETE product lines and construction practices.

Responsibilities

• Provide technical services through various communication channels.
• Assist in resolving customer complaints timely.
• Participate in job site visits for support.

Skills

Customer interactions

Technical services knowledge

Salesforce experience

Communication skills

Team cooperation

Education

High School Diploma

Degree preferred

Tools

Salesforce

Microsoft Office

Job description

LATICRETE International is seeking a Technical Services Representative II based in Meadview, Arizona. The role involves providing technical support to customers in the construction industry, handling complaints, and ensuring customer satisfaction. Ideal candidates will have at least 3 years of experience in construction and 2 years in technical services, alongside strong interpersonal skills.

This position offers an opportunity to work with a global leader in tile and stone installation systems while contributing to continuous improvement initiatives.