Technical Services Manager

Main Event; Warrenville (IL); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Growth opportunities

Job summary

Main Event in Warrenville, IL is seeking a Technical Services Manager to lead a 3-6 member hourly team, oversee maintenance, and ensure a top-tier guest experience. You will handle daily operations, train technicians, and coordinate repairs while upholding safety and service standards.

The role requires 3+ years in building maintenance, endurance for a fast-paced environment, and strong communication to both staff and guests.

Qualifications

• 3+ years of building maintenance experience.
• Ability to move 250 lbs., climb ladders, and repair facility equipment.
• Strong leadership and guest-service orientation.

Responsibilities

• Lead a team of 3-6 hourly staff to exceed guest expectations.
• Maintain, troubleshoot, and repair all facility equipment and systems.
• Perform scheduled maintenance and respond to trouble calls.

Skills

Team leadership

Facility maintenance

Guest service

Communication

Job description

## Technical Services ManagerApplylocations: Warrenville, ILtime type: Full timeposted on: Posted Todayjob requisition id: R-1012667**Job Description:****THE TECHNICAL SERVICES MANAGER/FACILITY MANAGER:**provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.**What we are looking for!*** You love working in a fast-paced, multi-faceted hospitality scene* You can communicate with the team members and guests in a way that inspires FUN!* You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level* You have never met a goal you can't beat* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks* The ability to oversee all aspects of the business - from the most minor details to the big picture**Requirements:*** 21+ years of age* 3+ years of relevant experience in building maintenance; knowledge of bowling/pinsetters is a plus!* Ability to move lane maintenance equipment (approximately 250 lbs.), climb ladders, and possess the strength required to repair, clean, and maintain the facility machines and equipment* Ability to lead a team to create a memorable guest experience* True leadership capabilities* Not afraid to work in a fast-paced, noisy environment with distracting conditions* Ability to communicate effectively, both orally and in writing, regarding all job responsibilities* Typical work week: Monday through Friday, 8 am to 6 pm, weekends and evenings as needed, and on call for emergencies during business hours**What will you be doing daily?*** Developing and leading a team of 3-6 hourly team members to exceed guest’s expectations* Maintaining, troubleshooting, and repairing all facility equipment* Performing all scheduled and maintenance duties and responding to trouble calls* Demonstrating proactive leadership by ensuring positive guest experiences and providing hands-on training to technicians**PERKS!*** Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster’s Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career! + Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities**Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer****Salary Range:**64543-75933