Assistant General Manager

Dave-; Philadelphia (Philadelphia County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health insurance

Dental & Vision

Disability insurance (Long & Short‑/D‑

Employee Assistance Program

401K matching

Free food

Free gameplay

Leadership team with multiple managers

Fun work environment

Growth opportunities across two brands

Job summary

Dave & Buster's is seeking an Assistant General Manager to lead front-of-house and back-of-house operations in a fast-paced restaurant/entertainment setting, guiding teams to deliver a memorable guest experience.

You will analyze financials, plan staffing, control costs, ensure training and safety standards, and partner with the General Manager to drive revenue while maintaining exceptional service and entertainment experiences.

Qualifications

• 5+ years of restaurant/hospitality experience.
• Strong business acumen and cost control skills.
• Ability to lead a team to deliver a memorable guest experience.
• Willingness to work weekends, nights and holidays.

Responsibilities

• Promotes positive employee relations and delegates managerial duties to maintain high morale.
• Analyze financial reports and develop action plans to grow revenue and control costs to meet budgets.
• Ensure staffing levels and management coverage meet business needs and guest demand.
• Deliver an unparalleled guest experience through food, drinks, and entertainment offerings.
• Maintain a safe and secure environment for guests and staff.
• Continuously improve operational execution through attention to detail and adherence to standards.

Skills

Leadership

Guest experience

Operations management

Financial analysis

Staff development

Communication

Tools

POS systems

Job description

Job Description:THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager.What we are looking for!You love working in a fast-paced, multi-faceted restaurant/entertainment sceneYou can communicate with the team members and guests in a way that inspires FUN!You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performanceYou have never met a goal you can't beatYou can handle 100K days while walking five miles a shift & working an average of 50-hour work weeksThe ability to oversee all aspects of the business - from the most minor details to the big picture.Requirements:21+ years of age5+ years of Restaurant/Hospitality ExperienceProficient in managing the cost of goods sold and laborStrong business acumenAbility to lead a team to create a memorable guest experienceThe ability to work weekends, nights and holidaysNot afraid to work in a fast-paced, noisy environment with distracting conditions.What will you be doing daily?Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff moraleAnalyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgetsAssures the execution of staff training programs.Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.Deliver an unparalleled guest experience through the best combination of food, drinks, and gamesMaintain a safe and secure environment for all guests and staffContinuously improves operational execution through attention to detail and adherence to operating standards and proceduresPERKS!Competitive salaryQuarterly bonus programHealth, Dental, Vision, Long & Short-term DisabilityEmployee Assistance ProgramBuster’s Legacy Fund (Supports team members during difficult times)401K matching planFREE foodFREE gameplayLarge leadership team = multiple managers per shiftFUN work environmentGrow your career!Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunitiesDave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity EmployerSalary Range:7421587312We are an equal opportunity employer and participate in E-Verify in states where required.