Technical Services Manager (Facility Maintenance)

Main Event; Avon (OH); On-site; USD 60,889 - 71,636; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health benefits

Free meals

Free gameplay

401K matching

Career growth

Employee Assistance

Job summary

Main Event in Avon, OH is seeking a Technical Services Manager (Facility Maintenance) to lead daily operations, supervise a small team of 3–6 hourly staff, and ensure reliable facility equipment and guest experience. You will handle maintenance tasks, troubleshoot issues, and coordinate on-call emergencies, with a core schedule of 8 am–6 pm and weekends as needed.

A competitive salary plus bonus and benefits are offered.

Qualifications

• 3+ years of relevant experience in building maintenance or facility operations.
• Ability to lead a team of 3–6 hourly staff and ensure guest satisfaction.
• Strong communication skills, both written and spoken.

Responsibilities

• Develop and lead a team of 3–6 hourly members to exceed guest expectations.
• Maintain, troubleshoot, and repair all facility equipment.
• Perform scheduled maintenance, respond to trouble calls, and provide hands-on training.

Skills

Leadership

Team management

Guest experience

Job description

## Technical Services Manager (Facility Maintenance)Applylocations: Avon, OHtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-1012415**Job Description:****THE TECHNICAL SERVICES MANAGER/FACILITY MANAGER:**provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.**What we are looking for!*** You love working in a fast-paced, multi-faceted hospitality scene* You can communicate with the team members and guests in a way that inspires FUN!* You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level* You have never met a goal you can't beat* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks* The ability to oversee all aspects of the business - from the most minor details to the big picture**Requirements:*** 21+ years of age* 3+ years of relevant experience in building maintenance; knowledge of bowling/pinsetters is a plus!* Ability to move lane maintenance equipment (approximately 250 lbs.), climb ladders, and possess the strength required to repair, clean, and maintain the facility machines and equipment* Ability to lead a team to create a memorable guest experience* True leadership capabilities* Not afraid to work in a fast-paced, noisy environment with distracting conditions* Ability to communicate effectively, both orally and in writing, regarding all job responsibilities* Typical work week: Monday through Friday, 8 am to 6 pm, weekends and evenings as needed, and on call for emergencies during business hours**What will you be doing daily?*** Developing and leading a team of 3-6 hourly team members to exceed guest’s expectations* Maintaining, troubleshooting, and repairing all facility equipment* Performing all scheduled and maintenance duties and responding to trouble calls* Demonstrating proactive leadership by ensuring positive guest experiences and providing hands-on training to technicians**PERKS!*** Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster’s Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career! + Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities**Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer****Salary Range:**60889-71636