Technical Services Engineer — Automation & Customer Impact

Oracle; Honolulu (HI); Vor Ort; USD 36.000 - 88.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Paid time off

Zusammenfassung

Oracle is seeking an entry-level to early-career professional in Honolulu, Hawaii, to help guide customers, support software deployments, and learn to optimize technical delivery with supervision. You will contribute to problem analysis, provide documented solutions, and gain experience with Oracle technologies and customer engagements.

You will work with Support and Product Development teams on remote or onsite deployments, perform routine updates, and build knowledge through post-project

Aufgaben

• Provides proactive and reactive remote or onsite technical assistance in close cooperation with Support and Product Development teams, under some supervision.
• Independently assists customers with routine software updates, upgrades, configuration, and incident remediation, seeking assistance when needed.
• Begins to analyze new issues encountered by customers by learning to perform thorough technical root cause investigations.
• Provides post-project lessons learned from technology implementation or project.

Jobbeschreibung

Oracle is seeking an entry-level to early-career professional in Honolulu, Hawaii, to help guide customers, support software deployments, and learn to optimize technical delivery with supervision. You will contribute to problem analysis, provide documented solutions, and gain experience with Oracle technologies and customer engagements.

You will work with Support and Product Development teams on remote or onsite deployments, perform routine updates, and build knowledge through post-project