Associate Advanced Services Engineer

Oracle; Cleveland (OH); On-site; USD 50,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with company match

Paid time off

Job summary

Oracle is seeking an entry-level engineer in the United States to learn and support customer solutions. You will gain exposure to Oracle technologies, assist with installations, and contribute to documentation and problem solving under supervision.

Responsibilities include providing guidance, understanding product features, and supporting senior engineers in meetings and solution design reviews. The role emphasizes learning, collaboration, and professional growth within Oracle’s customer

Responsibilities

• Learn to provide guidance to customers under supervision.
• Develop foundational understanding of Oracle technologies, products, services, and best practices.
• Complete development tasks to learn optimizations or efficiency efforts under leadership.
• Take ownership of basic reactive remote or onsite technical assistance requests as suggested by senior colleagues.
• Assist customers with basic installations and configuration of software products, under supervision.
• Review lessons learned post-project to refine approaches for technology implementation or project.
• Support customer relationships by addressing technical needs and assisting in solution delivery with guidance.
• Understand product features, upgrades, patches to educate customers on best practices for stability and performance.
• Attend customer meetings to support senior colleagues in gathering technical input.

Job description

Oracle is seeking an entry-level engineer in the United States to learn and support customer solutions. You will gain exposure to Oracle technologies, assist with installations, and contribute to documentation and problem solving under supervision.

Responsibilities include providing guidance, understanding product features, and supporting senior engineers in meetings and solution design reviews. The role emphasizes learning, collaboration, and professional growth within Oracle’s customer