Technical Service Representative

Ivenix, Inc.; Pennsylvania; On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K with company contribution

Life Insurance

Disability benefits

Wellness program

Job summary

Ivenix, Inc. is seeking a Technical Service Representative in Warrendale, PA to manage product traceability and spare parts inventory within the Service Depot. The role focuses on executing SAP transactions, maintaining inventory levels, and ensuring compliance with regulations.

The ideal candidate will have a High School Diploma, excellent communication skills, and proficiency in Microsoft Suite. The position offers a competitive salary and excellent benefits including medical, dental, and wellness programs.

Qualifications

• Strong organizational and detail-oriented skills.
• Ability to work in a fast-paced environment and multi-task.
• Team player adaptable to business needs and conditions.

Responsibilities

• Create and manage service orders within SAP and/or APRISO.
• Monitor product status and workflow progression.
• Manage spare parts inventory levels and replenishment orders.
• Prepare and distribute system reports for operational visibility.
• Control LVP Refurbish and Loaner pool inventory.

Skills

Excellent written, typing and oral communication skills

Proficient in Microsoft Suite (Word and Excel)

ERP Experience

Education

High School Diploma / GED

Job description

Technical Service Representative page is loaded## Technical Service Representativelocations: Warrendale, PA: Pennsylvaniatime type: Full timeposted on: Posted 6 Days Agojob requisition id: R-10210676# # **Job Summary**Salary: $23.00 to $25.00 Per Hour dependent on experience This position owns product traceability and spare parts inventory control within the Service Depot. Responsibilities include executing all APRISO and SAP transactions related to product receipt, movement, repair status, and shipment to ensure 100% system accuracy and regulatory compliance. The role also maintains spare parts inventory levels, initiates replenishment orders, performs cycle counts, and ensures alignment between physical inventory and system records to prevent operational disruption.# # **Responsibilities**# * Create and manage service orders within SAP and/or APRISO to support the LVP Service Depot process, ensuring accuracy and full traceability.* Generate and analyze system reports to monitor product status and workflow progression throughout the service process.* Execute SAP transactions to accurately move products through required service stages and out of the Service Depot in accordance with established procedures.* Prepare and distribute daily, weekly, and monthly SAP reports to support operational visibility and performance tracking.* Manage and maintain appropriate spare parts inventory levels to support Service Depot operations, including monitoring stock levels, initiating replenishment orders, and ensuring system and physical inventory alignment.* Coordinate and communicate with cross-functional departments to ensure alignment and effective information flow between the Service Depot and internal/external stakeholders.* Maintain and control LVP Refurbish and Loaner pool inventory, ensuring availability, accurate tracking, and proper system documentation.* Perform additional administrative duties and support special projects as assigned.***All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.*****REQUIREMENTS*** High School Diploma / GED* Excellent written, typing and oral communication skills required.* Must be proficient in Microsoft Suite: Word and Excel.* ERP Experience Preferred but will train ideal candidate* Well organized and detail oriented* Must be able to work in fast-paced environment, multi-task and flexible in shift coverage as necessary.* Works well in team environment* Adapt to needs of the business and conditions as needed# # **Additional Information**We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.Please note that joining our team does not create a guaranteed or permanent employment arrangement. All employment is at‐will, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws.Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.Fresenius Kabi () is a global health care company that specializes in injectable medicines, biosimilars, and technologies for infusion, transfusion, and clinical nutrition. Our expansive portfolio of products and global network of science and manufacturing centers provide essential support for the care of critical and chronically ill patients. With more than 41,000 employees worldwide, our dedicated team is united by our shared purpose: to put lifesaving medicines and technologies in the hands of people who care for patients – and to find answers to the challenges they face. We call this purpose caring for life. Our U.S. headquarters is in Lake Zurich, Illinois and the company’s global headquarters is in Bad Homburg, Germany. Follow us on LinkedIn to learn more:Fresenius Kabi is aware that scammers may attempt to impersonate our recruiters. While we have limited ability to stop these illegitimate efforts, there are some things you can do to protect yourself and not waste time communicating with an imposter.* Check the email address – messages from our recruiters will always come from a company account with the Fresenius-kabi.com domain. We have seen imposters send emails using “Fresenius-kaabi.com” which of course includes an extra “a” in “Kabi.”* Check our website to see if the position you were contacted about is actually posted.* Be wary if someone asks you for personal information. We do not need your driver’s license, social security number, or bank account information before we have made you a conditional offer of employment.* Refuse to pay any upfront fees. Fresenius Kabi never charges you a fee to apply for a job at Fresenius Kabi. We will not send you an invoice for equipment (such as a laptop) that we promise to order and reimburse you for once you start working.If you have any questions at any stage of the process, contact us at [e-mail]. Do not use any contact information in an unsolicited email. We look forward to talking to you about joining our team.