Technical Service & Order Coordinator - Heavy Equipment

Relevant Industrial, LLC; Indianapolis (IN); Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

Relevant Industrial, LLC is seeking a Service Coordinator to ensure timely service and order fulfillment for rotating equipment. You will work with customers and distributors to maintain smooth operations and strong communication.

You will handle order intake, coordinate between teams, maintain technical documentation, and support product knowledge development to drive business growth. Strong prioritization and problem-solving skills are essential.

Qualificações

• High school diploma or equivalent.
• At least five years in the heavy equipment industry.
• Minimum three years in customer service.
• One year in mining and construction industry.

Responsabilidades

• Handle general order intake, inquiries, and processing.
• Coordinate between customers, sales reps, and management.
• Maintain technical documentation and assist with projects.
• Track shipments, stock, pricing, and availability.
• Provide exceptional customer service to end users and distributors.

Conhecimentos

Customer service

Problem solving

Communication

Attention to detail

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Relevant Industrial, LLC is seeking a Service Coordinator to ensure timely service and order fulfillment for rotating equipment. You will work with customers and distributors to maintain smooth operations and strong communication.

You will handle order intake, coordinate between teams, maintain technical documentation, and support product knowledge development to drive business growth. Strong prioritization and problem-solving skills are essential.