Technical Service Ops Manager - Surgical (Remote/Travel)

Bausch + Lomb; Richmond (VA); Remote; USD 132,000 - 152,000; Full time

Job summary

Bausch + Lomb is seeking a Technical Service Operation Center Manager (Surgical) for Bridgewater, NJ. You will oversee product evaluation of returned equipment, assess repair needs, and coordinate technical phone support activities.

The role offers the possibility to work remotely from anywhere in the U.S., with domestic travel up to ~95% of the time to install, repair and maintain ophthalmic surgical products. U.S. benefits include incentives and health coverage.

Responsibilities

• Conduct or oversee product evaluation of returned equipment.
• Assess equipment repair needs.
• Plan, conduct and oversee technical phone support activities.
• Determine department training requirements and conduct and/or delegate training.
• Set and oversee work schedules.

Job description

Bausch + Lomb is seeking a Technical Service Operation Center Manager (Surgical) for Bridgewater, NJ. You will oversee product evaluation of returned equipment, assess repair needs, and coordinate technical phone support activities.

The role offers the possibility to work remotely from anywhere in the U.S., with domestic travel up to ~95% of the time to install, repair and maintain ophthalmic surgical products. U.S. benefits include incentives and health coverage.